Windows says that my copy is authentic, but update Windows 10 says that it is not

I built my PC myself four years ago and have not had any problems with the copy of Windows 7 Pro that I bought, until I started trying to pass to Windows 10 free. The update of Windows 10 says that I need to activate my copy of Windows 7.

However, when I right click on computer and click Properties, it says "Windows is activated." I was wondering if the copy I bought was not official, so I downloaded the Microsoft Genuine Advantage diagnostic tool. He also says that my copy is genuine.

What can I do to solve this problem, or I can get a new key of Windows 7 and can reactivate somehow my copy of Windows 7 Pro? Thank you.

According to your report, it is allowed. Try to upgrade manually:

To learn more:

How to install and activate Windows 10 using your Windows 7 or Windows 8 product key

try to upgrade manually:

Option 1:

Download the media creation tool

Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

Note: How to check if you are downloaded or installed the update Windows 10 November

How to create an ISO or USB drive.

Select upgrade this PC now and then click Next

Option 2:

Task of pre-required

When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

then

then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

Tags: Windows

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