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  Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  I'm not an apple person.  I read on a few different forums that apple has changed what is called 'writing' in a recent update to apple.  You may need to find an Apple expert to show you how to make sure you are allowed to write to files or locations on your computer.

• Thank you for your order. Your order is processed and you will be informed of the outcome shortly.

  I just bought Windows 7 by using the special academic promotion and after purchasing, I got this message: "thank you for your order. Your order is processed and you will be informed of the result bit. "This is more than an hour there.  When will I actually receive my copy of Windows 7?

  Well, after like 3 hours they finally sent me an email with the product.  I wish that microsoft would have at least sent an order confirmation or something in the meantime...

• I have Adobe Photoshop Elements 9 for Mac and I changed my iMac and I don't have any CD player on my new Mac! How can I install PS elements 9 without a CD player? Can I download it?  I prefer not having to buy a new one! Thank you for your help

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  Hi Nathalie,.

  You can download no doubt

  The download link is available here: https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  Let us know if this helps!

  Kind regards

  Aurélie hamadi

• Hello, I just need the link for buying adobe photoshop CS6 extended. Thank you for your help

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• Hello, explanation of would it be possible to have a pour Installer creative cloud on my MacBook (laptop) because I subscribe to creative cloud and that he was told that I could install on a second post.  Thank you for your help in advance.  C

  Hello

  Explanation of would it be possible to have a pour Installer creative cloud on my MacBook (laptop) because I subscribe to creative cloud and that he was told that I could install on a second post. CC is currently installed on my iMac.

  Thank you for your help in advance.

  Kind regards

  Hello

  You may please check out the link below to download the desktop app creative cloud.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  You can also see help document https://www.adobe.com/creativecloud/desktop-app.html

  Let us know if this will help.

  Kind regards

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• Photoshop Element 14: Installer review the menu in English? Thank you for your answer

  Hello, I would like that the menu of Photoshop element 14 is available in French. How do I? Thank you for your answer

  Select a topic and then I STILL NEED HELP to activate the Photoshop elements online chat

  -http://helpx.adobe.com/contact.html?product=photoshop-elements or

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-installation-Photoshop-elements-premiere.html

• My old laptop on which I have installed 5 Lightroom is broken and I can't t not use it. How can I install Lightroom 5 on my new laptop computer? Thank you for your help

  My old laptop on which I have installed 5 Lightroom is out of use. How can I install Lightroom on my new laptop computer?

  Thank you for your help.

  Download it, install it and activate it with your serial number.  There is no need to worry about the old installation.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• Hello Support Adobe, I bought a picture more than 24 hours ago. My account says I have the photo but I don't have access to this download. How a download of the image? Thank you for your time.  #AD018888397

  Hello Adobe Support,

  I bought a picture more than 24 hours ago. My account says I have the photo but I don't have access to this download. How a download of the image?

  Thank you for your time.

  #AD018888397

  Purchases are available immediately. Just follow these steps: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?

• Hello, the version of Adobe Photoshop Lightroom bought only for a month and I still can cause an annual subscription? Thank you for your answer

  Hello, peut le version Adobe Photoshop Lightroom bought only for a month et I still have an annual subscription? Thank you for your response

  Hi lucieg14911366,

  You can go for the monthly subscription for Creative photography cloud or on the unique Application Plan instead of the annual Plan.

  Kind regards

  Tanuj

• Hello, I would like to cancel my subscription to adobe creative is a subscription for one year on January 7, 2016. I can't find a way to cancel it, is what I call my bank directly? Thank you for your answer

  Hello, I would like to cancel my subscription to adobe creative is a subscription for one year on January 7, 2016. I can't find a way to cancel it, is what I call my bank directly?

  Thank you for your answer

  Thomas, to cancel your membership please contact customer service

  You can also try: phone support | Orders, returns of trade

  You should also check: cancel your creative cloud membership

• Hello. I started with the DPS. Is it possible to publish a magazine for a limited specific target group? For example, in a Department of a large company? Or for the heads of the different services? If so, how should I do? Thank you for your help.

  Hello.

  I started with the DPS. Is it possible to publish a magazine for a limited specific target group? For example, in a Department of a large company?

  Or for the heads of the different services? If so, how should I do? Thank you for your help.

  The short answer is Yes.

  Click on the request of consultation in link Digital Publishing Suite help | DPS pricing options to receive a quote for your project of the DPS license.

• When I drag a file audio and video of the source on the timeline monitor, only the video file is transferred. How can I move the two files on the timeline? Thank you for your help in advance

  When I drag a file audio and video of the source on the timeline monitor, only the video file is transferred. How can I move the two files on the timeline? Thank you for your help in advance

  You must set the source patch:

  

• Impossible to place a point on top of each other after a release of the outline of the stage, as if a magnetism happens, thank you for your help

  After a step of a closed contour output, I remove a point, divide the new contour of the original sketch and then I make a mirror of the new contour. Finally when I try to place a point of the contour of the mirror on top of the sketch in the mirror, it is impossible and Illustrator move point horizontally as soon as I drop the mouse.

  I'm working on Illustrator CS6 on a Mac. But I tried it on a PC and the same problem occurs.

  Thank you for your help

  Stone,

  In such cases, the first assumption is aligned to the pixel grid.

  You can select the entire document and untick finally align on the pixel grid in the transform palette and uncheck also align new objects to the pixel grid in the options of the Launcher.

  You can avoid the types of documents with the default (RGB for the web and other) or change the default value for such documents.

• How to change the message "thank you for your presentation?

  I have an online form to collect information of subscribers to an email list - there's a standard message "Thank you for your submission" that is displayed when that they submit. How to edit this message?  Thank you!

  Hey there, under system Layouts it is the layout of the general message. It applies to all well shapes to be aware, he must be always generic.