Update of classic blackBerry for amazon app froze my bb classic

Amazon app came pre-installed on the classic BlackBerry (Rogers is the service provider), the recent update notification began to stop the update in the middle of installation, reset my device so I ignored it, but the pop-up notification has continued every day so tonite I've updated, and of course, it turned off my device totally (completely frozen).  I had to call Rogers for help.  Anyone has the same problem?  BlackBerry even cares to know about this?  Amazon app being preinstalled I can't remove it off the unit.  I asked Rogers to escalate the problem to Blackberry but don't know if they even have such connection to the preparer of the device!  Does anyone have a suggestion?  (other that ignore the notification for the update)?

Hello

Please clarify... is this notification of update on the OS device? The Amazon App? The Amazon App Store App? Something else?

Is your functional device otherwise now? You say that it froze completely, but I can't say whether she thawed again at some point.

Let us know.

Tags: BlackBerry Smartphones

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