Update of most recent windows shattered Thunderbird this am, need to help rebuild.
Thunderbird reset lost all addresses of e-mail that had been connected. Lost all subfolders. How to I restore?
It is possible that everything is still there, but Thunderbird does not point to the correct location, so seems empty.
The profile folders are hidden folders.
Make visible the hidden files and folders:
Glance to see if the profile folder is still there; info on this link to locate records. If there is more than one profile folder, check all profile names to see who has the e-mail accounts.
for example: C:\Users\user name\AppData\Roaming\Thunderbird\Profiles\Profile name\
so if Pop mail account look in the folder "Mail" for e-mail account name
or if IMAP mail account "IMAPMail"-e-mail account name.
If you can see, note hence it is.
Then in thunderbird,.
- "Tools" > "Account settings" > "Server settings" for the e-mail account
- Look at the bottom right for "Local Directory:"
- Click the 'Browse' button and find the name of the e-mail account:
for example: C:\Users\Username\AppData\Roaming\Thunderbird\Profiles\profile name\Mail\mail account name
- then click OK to save the changes.
- Close and reopen Thunderbird.
You see the account and emails etc.?
Tags: Thunderbird
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