"Update of the server does not" when you try to update Acrobat 9 Pro

I just installed Acrobat 9 Pro on my desktop and on my laptop. I was able to download and install the latest updates for the copy on my desktop computer (so that it is now version 9.3.0), use help > check updates.

When I try the same command on my laptop, I get and error message "update server is unresponsive, which means that it may be offline at the moment, or the Internet settings or firlewall may be incorrect. Please try again later. "I tried several times yesterday and today with the same error. The message appears immediately; apparently not yet actually try to connect.

I disabled my firewall and antivirus and always get the same result. I uninstalled then reinstalled Acrobat and still get the same result.

I looked online on Adobe.com to see on the download and installation of updates manually, but it is difficult for me to say what updates, I need. Some are for other languages and some are 64-bit, but I have Windows 7 32 bit.

A call to technical support was no help. The agent seemed to think because I installed the 9.0 version I needed only one English updated appearing on the page of download under 9.0, not updates later... And he said that Adobe recommends manually installation of updates of the site Adobe.com rather than use the control for the control of updates (?).

In any case, anyone know what might cause this problem with the adobe update? Maybe I need to reinstall the update (where is it?).

OR

Can someone tell me who the updates listed on the page to dowload Acrobat should I install manually to bring my camera to date?

[Running Windows 7 32-bit on both machines]

Thank you.

With all the respect that is due to the Bill, which is completely not the point of the question... you SHOULD be able to use the automatic update to easily update your Adobe products.  I have this talk frankly because I knew the incredible frustration of trying in vain to update my Adobe Creative Suite on my laptop.  I am assuming that you are trying to update Acrobat on a laptop and not on a desktop computer (not didn't have the same problems with my desktop PC).  The Merry is actually quite simple, just follow these steps:

1. open the network and sharing Center
2. click on change adapter settings
3. right click on the map to Microsoft Virtual WiFi Miniport, and then click on disable.
4. open Adobe Reader and help > check for updates

And voila, updates to the Adobe Updater.  Enjoy!

Tags: Acrobat

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