Update of Windows broken on HP a400n after system restore
I have a HP a400n I restored from the recovery partition. It restores to SP1, so the first time, I added SP2, SP3 and then tried Windows Update. It is unable to connect to update files WU.
Then, I started looking for answers and found a dozen of different solutions. I tried several (things like a batch file being run before turning off the service of cryptography, etc. etc, re-restore then install SP2 then WU running before the SP3 upgrade to IE 8 update and try again) - nothing worked. I was reminded of SP3 issues with HP - AMD systems, but this one is Celeron based.
I do not fear the research and to try other solutions, but, since nothing I've tried has worked so far, I thought I'd see if anyone recognized as a known issue and could me given more than a shotgun solution try instead of my shotgun approach.
My apologies for having not followed here. I tried several solutions more, all with zero success and decided to spread a little. Yesterday, I started, restore the system from scratch again, then take the State of recovery from SP1 to SP2, Windows Update, and then go to SP3 and try again. Same result as before - error messages for two attempts (after the upgrade to SP2 & SP3). However, this time, my search for a solution based on error codes led me to a solution, that I had not tried it before and it worked!
For the benefit of third parties who may derive from my frustration, I will list the relevant info here for a search in the coming months he will be...
The SP2 error code was 0 x 80190194 and SP3 error code was 0x802D001. What worked for me was to follow the advice to the http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/cannot-use-windows-update-error-number-0x8024d001/0ee8dde8-d842-4988-be81-297abc908488?page=1
I downloaded the referenced zip file, run the batch file and looked like WGET recovered a bunch of files and all over. Which took about 4-5 minutes. Then I rebooted (just in case), retried Windows Update and everything worked well.
Hope this helps someone...
Tags: HP Desktops
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~~~~~~~~~~~~~~~~~~~~~~~~
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
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Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
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ID: {73DECFBA-60B2-4D67-AD4D-9F5B2C9976C1} (1)
Admin: Yes
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LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
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Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
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Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
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Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
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Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{73DECFBA-60B2-4D67-AD4D-9F5B2C9976C1} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-160700763-823014696-3111187809 Hewlett-Packard Compaq Presario CQ71 Notebook PC Hewlett-Packard F.23 20101221000000.000000 + 00014203B07018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 HPQOEM SLIC-MPC 100 100 12 64BC76978749586 GW6PzcEVEDTVKeO5Ym5UUm41dBk = Microsoft Office Enterprise 2007 89388-707-0441865-6513214 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-2057-7601.0000-3222012
Installation ID: 002141165945531935072590212685587150365845661983617290
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Notification reason: 0xC004F063.
Remaining Windows rearm count: 3
Trust time: 17/11/2012-21:39:25Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 10:30:2012 19:50
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current Hash HWID: NgAAAAIAAgABAAIAAQACAAAAAgABAAEAeqjcwjqqFT96fxI32njix + ALd / Z + H9RfXLcQDkbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT PmRef CpuPmNotification reason: 0xC004F063.
for some reason, your computer is not properly communicate with it's slictable.change your product key to the one on your COA.Click Start, type slui 3, press on enterAdditional information:
Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:
OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)
COA SLP: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)
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Update and Service Pack installation after system restore
Hello
I am a Customer Service representative your question for Windows XP. Here's the issue: System Restore will be restoring all the Service Packs and updates installed Windows XP on a Windows XP computer or at - it need to reinstall everything after the system restore?
Please enlighten us on this issue.
Thank you.
a factory restore is not identical to a windows system restore.
While a restore of windows re - interrupts the previous versions of the system and program files
a factory restore is the original state of the computer at the same time that he has left the factory.
so a factory restore will wipe the hard drive and then re-install all software provided with the computer original.
to this end, if a faulty the system restore windows to make the system functional again, then the restoration of the factory is the ultimate option to make the system work again.
the only way to solve a software problem is sometimes with the method above. However, the method above can not solve the problem below.
in return is that a windows system restore or a factory restore can overcome problems related to defective hardware.
in any case, keep in mind that, before executing a factory restore, the user must copy their personal files and email boxes and internet Favorites before performing this procedure.
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Windows Vista - what should I do after system restored?
My home edition vista recently will not start. After I turned it on, it loads for a while and stops automatically. I tried pressing some buttons for example F2, F8, F10 function for repair and recovery, and it is able to load the previously saved startup page. After that I turned it off, it cannot start again. I tried twice on the recovery of reparation and restored successfully, but now the repair and recovery seems no longer works.
(1) what should I do if I managed to open the start page?
(2) what could be the cause of it? In any case to restore so that it will work like new?
Hello
See if that helps you.
Startup Repair options.
Do a Safe Mode system restore to before the problem started.
http://bertk.MVPs.org/html/restoresysv.html
How to access Safe Mode
http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
If it doesn't, try a startup repair and / or a system restore using a DVD of Vista from Microsoft
Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.
Here is the guide to repair Options using a Vista DVD from Microsoft.
If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.
http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/
Table of contents
- Overview of Windows Vista repair options
- How to perform an automatic repair of Windows Vista using Startup Repair
- Advanced Tools Overview
- Conclusion
If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.
Unfortunately, you have to buy it.
Here is a link to it:
http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Reinstall options.
You can contact your computer manufacturer and ask them to send you a set of recovery disks.
They should do this for a small fee.
To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:
You need to change the Boot order to make the DVD/CD drive 1st in the boot order:
How to change the Boot order in BIOS:
http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm
"How to replace Microsoft software or hardware, order service packs and replace product manuals.
http://support.Microsoft.com/kb/326246
___________________________________
And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.
The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)
Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.
Them or us ask the right sequence of key.
___________________________________
Some manufacturers have more available Vista recovery disks.
If this happens, you may need to try this instead:
You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.
Other manufacturers recovery DVDs are should not be used for this purpose.
And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs
Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.
And phone Activation may be necessary when you use the above installation method.
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http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
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updated to windows 10 Enterprise edition but now cannot restore windows 8.1
updated for windows enterprise edition 10 but now can't roll back to windows 8.1 pre installed in my laptop but now neither the windows 10 is enabled nor have the convenince to roll back to 8.1.
do I have to re install from scratch to go to 8.1?
Hello;
Let me welcome you on the HP forums!
Enterprise is a completely different animal than other Win10 versions and is NOT intended for personal use, but on the contrary, for commercial use - in situations where the operating system is installed and maintained by the it Department staff.So, it doesn't have the convenience of restore consumer versions.
And Yes, since you didn't have (apparently) the foresight to make an image backup before installation of Win10, the ONLY way to return now is to do a factory reinstall using HP recovery media - and which erases the ENTIRE disc.
Since you have not bothered to inform any PC, you need to check yourself if HP makes these available recovery media.
It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs. You must order at HP; they cannot be downloaded.
You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update". If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entry and click on order to press for more details.
Or, if you prefer, you can do the same by contacting HP Customer Service:
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
If HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/Good luck
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