Update the Firmware of Smartphones from blackBerry to 4.5 is crushed, but updated it lost contacts, messages etc.

Hope someone can help me, I me upgrade the firmware on a 8300 colleagues, he crashed with a fatal error. He must have reached a stage where he has updated and was about to copy the original data back in because that all user information are empty. I know he he saves when it upgrades the firmware I need to know is there a way to manually restore this backup. I ran the same procedure on my 8300 own no problem but unfortunately my colleague has never saved her using the desktop app, then he lost everything. Thanks in advance

Search the PC for any file.. *.ipd. all the files backup Blackberry device end by extension "pi."

I hope you find that and then using Desktop Manager > restore > advanced, in the left pane, choose open, navigate to the ipd file and restore the databases to the device.

Tags: BlackBerry Smartphones

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