Update VMware tools - shows "does not work".

I'm having a problem where vmware tools say that they are not running.

Background:

Upgrading to esx 4.0 to esx 4.1

VM = Server 2008 R2 core - console open after clicking on upgrade vmtools/interactive

past to the drive (d :) to cdrom and ran the setup64.exe

all is well and restarted

and now under vmware tools just says he does not

I can ping the server and it seems that the tools are running as I can the mouse in the console window without having to leave the cursor etc..

However it is said that they are not running and the vmware tools service does not, either. The error of the service gives when I try and start it is:

"Error 2: the system cannot find the file specified. '.

All other services seem to work fine on the server.

Any ideas?

Thank you

Have you tried to remove the tools and reinstall?

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Tags: VMware

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