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• I've updated to el capitan 10.11 and now I can't play any movie .mov or .hq.  Do I need an older version?

  I've updated to el capitan 10.11 and now I can't play any movie .mov or .hq.  Do I need an older version of quicktime?

  The old QuickTime plugin is no longer supported.  You will need to download the old files .mov on your hard drive and either play in the QuickTime application or something like the well-respected VLC player (https://www.videolan.org/vlc/download-macosx.html).

  Note that the only long-term solution will be to have the videos converted and displayed on the site Web in user-friendly formats for HTML5 modern.

• After that I went to El Capitan, my computer would be close and take forever to reboot.  I took it to the Genuis Bar and they said it was us who extinguished the FileVault.  I've updated the software on 1: 1 and now, I'm having the same problem

  After that I went to El Capitan, my computer would be close and take forever to reboot.  I took it to the Genuis Bar and they said it was us who extinguished the FileVault.  I've updated the software on 1: 1 and now, I'm having the same problem again.  The computer turns off and sometimes it takes me an hour or two to get started again.  Help, please!

  refer to this article and move forward with the NVRAM reset at the end.

  Reset the management system (SCM) controller on your Mac - Apple Support

  If the problem persists, how long have you made it Go?

  I would bring out there, but first call Apple.

• I've updated my Mac Firefox last night and now he doesn't see my network

  Firefox opens but load only cashed pages, nothing new, I closed all the windows, tried all different network settings but nothing.

  I do nothing with my network, but the new version doesn't, I use Ethernet & airport for wireless printer

  I have disabled all proxies
  All people with disabilities Add ons & extensions

  I'm looking on the web for solutions,
  THX
  Terry

  You can not use version 8.0.x on your ppc Mac.
  
  
  

  http://www.Mozilla.org/en-us/Firefox/8.0/system-requirements/

  Firefox 4 versions and more late do not run on a PowerPC Mac and require at least OS X 10.5 and An Intel Mac.

  a version more recent support for your operating system is 3.6.24 you can download here:

  http://www.Mozilla.org/en-us/Firefox/all-older.html

  For older Mac that are not supported in versions of Firefox 4 + If you like to try TenFourFox for PowerPC in performance Mac 10.4.11 and 10.5.8

  http://www.floodgap.com/software/tenfourfox/

  http://tenfourfox.blogspot.com/

  https://code.Google.com/p/tenfourfox/wiki/PluginsNoLongerSupported

  Thank you

  Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

• Hello. I've got 4 Lightroom installed from a dowload bought in June 2013. I've updated my Pc for Windows 10 and now it does not recognize Lr 4. Can anyone help please

  I've got 4 Lightroom installed from a download purchased in June 2013. I've updated my Pc Windows 10 and now it open habit. Any help please

  Then it should work, please go ahead and uninstall and reinstall the application.

• My itunes has been recently updated to 12.4.1.6 and now I can't access internet radio.

  My itunes has been recently updated to 12.4.1.6 and now I can't access internet radio. can anyone help? I need to 'join' (that is to say pay) for i-radio now?

  12 iTunes for Mac: listen to Internet radio - https://support.apple.com/kb/PH19478

  May 2016 post with the image of the Internet Radio menu - https://discussions.apple.com/message/30210907#30210907

  Changes in iTunes Radio with the introduction of the Apple Music, August 2015 - https://discussions.apple.com/thread/7197899

  If you mean "iTunes Radio":

  January 2016 - http://www.macrumors.com/2016/01/29/apple-ceases-free-itunes-radio/ - "Friday, January 29, 2016 4:15 am PST by Tim Hardwick.

  Apple today officially ended free streaming of its iTunes Radio stations around the world, integrating the catalog stations in its Apple subscription music service. »

• I updated my computer to windows 7 and now I'm having problems with my dns, I can't always on; the line. tells me having a problem with my dns server

  updated my computer to windows 7 and now can not conect with the dns can not get online always

  Upgrade to Win7 has nothing to do with Windows Update.

  See http://windows.microsoft.com/en-US/Windows7/why-can-t-i-connect-to-the-internet or post in this forum for assistance: http://social.answers.microsoft.com/Forums/en-US/w7network/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I've just updated to LR 6.2.1 and now I cant access the subfolders during import subfolder, hope that they address

  I've just updated to LR 6.2.1 and now I cant access the subfolders during import subfolder, hope that they address

  Hi Crobadus,

  Yes, this will be fixed in the next update.

  Until then, you can go back to Lightroom 6.1.1 if you need to have the same workflow

  Instructions to restore an earlier version of update

  Kind regards

  Claes

• I've just updated to version 4 of ADE and now I'm having problems to open the books of examination of NetGalley

  I've just updated to version 4 of ADE and now I'm having problems to open the books of NetGalley review on it. I didn't have this problem before and now I get a message that says "permit to make mistake. "License Server Communication problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 ' I really need this resolved as soon as POSSIBLE that my comments have a date limit.

  

  For this problem, you must Deauthorize and reauthorize the ADAM.

  Follow the steps below: (note you must know your current permission user id and password)

  Windows:

  Click Start > run.

  Open, type regedit in the text box and press ENTER. The Registry Editor opens.

  In the left pane of the registry editor, find the following registry key:

  HKEY_CURRENT_USER\Software\Adobe\Adept

  Right click on the key to the follower, and then choose Remove.

  In the dialog box confirm the key deletion, click OK.

  Your permission is removed.

  ADE will be cancelled now.

  Now allow ADE new.

• I upgraded to all creative cloud applications and now it won't let me use applications such as Illustrator for my trial is up. I was told that my subscription was for all applications!

  I upgraded to all creative cloud applications and now it won't let me use applications such as Illustrator for my trial is up. I was told that my subscription was for all applications! Should I just uninstall and reinstall because I'm being upgraded or the technicians have been too lazy to change my subscription?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• Photoshop CC2014 opens not yesterday I updated CC2014 PS on my iMac, and now I can't open PS CC2014.

  Yesterday I updated CC2014 PS on my iMac, and now I can't open PS CC2014.

  A screen keeps popping up who said "the last time that you opened Photoshop, it quit unexpectedly when reopened.» You want to reopen its windows again? "When I click on the button to reopen, he tries to open the CC, then closes again and returns the same message.

  
  

  I can't access PS2014, but I can open PSCC. PS2014 is the value default - becomes a bit frustrating. Someone else has this problem as well?

  Solved the problem by calling Adobe and talk on the phone. Problem was in my preferences folder. After renaming and archiving it - all sorted now. Adobe Mercia customer service

• QuickTime player converted the video AVCHD in BDMV file and now I can't see it

  My QuickTime Player converted my video card SD of AVCHD in BDMV files and now I can't see it on my computer as the BDMV file opens with QuickTime Player, any other application.  Help, please!  Thank you!!

  VLC can play BDMV on a Mac files.

  

• When I started to update my iphone to ios 10 and watch 3.0, cannot already display the pictures of my watch. Logo of loading only. And he thinks it will take a hayss of 1000 years. Help, please

  When I started to update my iphone to ios 10 and watch 3.0, cannot already display the pictures of my watch. Logo of loading only. And he thinks it will take a hayss of 1000 years. Help, please

  Hello

  If the software on your watch is being updated, leave your watch and your iPhone until the process is complete (including the not remove your watch on the charger):

  Update the software on your Apple Watch - Apple Support

• C: drive turned into raw and now I can't see file display options etc on my computer.

  Original title: instability of the system.

  I have xp s3. I had trouble with my main drive lately. Previously, I had my shot raw c drive and I can either logon in safe mode. I used checkdisk by my slave hard drive someone to another disk and it comes back with a few interface problems. Yet once the obtained c drive turned into raw and now I can't see file display options etc on my computer. I tried to use to start the system restore but not its use before and now. I have avira for antivirus and Registry Mechanic only. Is there a way I can fix my windows without formatting evrything?

  Hi Windflash,

  I had a similar problem also and it turns out that the hard drive is dead. You can probably do is to connect the hard drive to a working another computer & use data recovery tools to recover files from it but usability will always be a question.

  Data recovery is an another stressful job as for me it took 3 days to recover data to a 500 GB drive.

  After which I tried to format it own it but has not as well so I poured the reader.

  You can try my snack suggestions if your drive starts to work again I strictly recommend you to use it as a primary drive.

  Let me know if it helps.

  [If this post was helpful, please click "Yes" under "Was this helpful option?". If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Can embed you fonts in a pdf file after that the pdf has been created? I received a PDF of an another designer, made a few minor corrections, and now the printer cannot be used because the original pdf didn't have all fonts embedded. Any ideas?

  Can embed you fonts in a pdf file after that the pdf has been created? I received a PDF of an another designer, made a few minor corrections, and now the printer cannot be used because the original pdf didn't have all fonts embedded. Any ideas?

  Use the Acrobat Pro preflight!

  To incorporate the missing fonts in Acrobat Preflight profile will incorporate the missing fonts in your PDF file assuming that:

  (1) the fonts in question are installed on your system and

  (2) the police themselves is not protected against the incorporation (they can at least see and print incorporation.

  -Dov