Sansa Clip + 8 GB not recognized on my PC

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• Sansa Clip + 8 GB not recognized, windows 7

  Hello

  My new Sansa Clip + 8 GB is not recognized on my computer laptop windows 7.

  the message "Windows has stopped this device because it has reported problems. (Code 43) "is displayed when I click on the notification that appears

  any suggestions?

  FIGURED IT OUT!

  I can't use my mp3 player and dongle at the same time, his equal to 1 or the other!

  Thanks for your help

• Help! My Sansa Clip + is no longer recognized by my PC when connected by USB port!

  Reading, the latter time, ' said, 'written' only when connected. Normally, he alternates between the 'Reading' and 'Writing' when it is connected to the PC and, therefore, it USED TO BE recognized by the PC in these conditions. The device is not recognized in Windows Explorer as a device or disk as usual. I use Windows 7. The device is not recognized by Windows Media Player synchronization purposes: I can't synchronize playlists of music more.

  You try to reset by pressing the power button / stop 20 seconds does not help.

  Using different USB ports does NOT help.

  The cable using different USB does not help.

  Another computer has NOT appeared.
  

  SOLVED BY TECH SUPPORT CHAT: Here is the conversation with the restorative troubleshooting following steps:

  Jonathan Bailey is me:

  Kyle Ahmed is the man of SanDisk tech support:
  

  
  

  Of the troubleshooting information for "not recognized by PC.
  ***************************************************************************

  Kyle Ahmed: Please tell me the exact model, color, and the ability of your Sansa player?
  Jonathan Bailey: black, Sansa Clip +.
  Kyle Ahmed: Please provide me with the ability as well?
  Jonathan Bailey: I think it's a 4 GB
  Kyle Ahmed: Please tell me when and where did you buy this drive?
  Jonathan Bailey: Citrus Heights, CA, Jan 2012 target
  Kyle Ahmed: If I understood you correctly, your drive is not getting recognized by the computer?
  Jonathan Bailey: No, it is not when connected by USB.
  Kyle Ahmed: Please tell me, are you using Windows 7?
  Jonathan Bailey: Windows 7
  Kyle Ahmed: I understand. Please connect the player to the computer.
  Jonathan Bailey: It should say READING and WRITING.
  Kyle Ahmed: very well. If you please, right click on computer and select manage.
  Kyle Ahmed: Click Device Manager in the left pane.
  Kyle Ahmed: Sansa player will be displayed in the right-hand of Device Manager: 1. USB mass storage device
  (if the player has MSC) 2. portable (if the player is set to MTP mode)
  Jonathan Bailey: he is profiled as a Portable device Sansa Clip + 4 GB
  Jonathan Bailey: a yellow exclamation point icon
  Kyle Ahmed: right click on the drive with the error indicator and choose uninstall.
  Jonathan Bailey: icon done, went
  Kyle Ahmed: In the top menu, click Action, and then select search the hardware changes.
  Jonathan Bailey: said device still WRITTEN in reading
  Jonathan Bailey: said ball driver software not properly installed
  Kyle Ahmed: very well. Please disconnect the player from the computer.
  Jonathan Bailey: ok, says still WROTE
  Kyle Ahmed: Please press on and press and hold power for 20 seconds to turn it off.
  Kyle Ahmed: Then, press and hold the Center button while connecting the device to the computer.
  Kyle Ahmed: It is on the first view the drive between the up/down/left/right button.
  Kyle Ahmed: This allows the computer to recognize the drive as a removable storage as well
  You should see it in the devices with removable storage section in the computer.
  Jonathan Bailey: it says CONNECTED then he says SAN Disk alternately
  Kyle Ahmed: Check if the drive is recognized by the computer.
  Jonathan Bailey: there is now a SANSA CLIPP (F): in my Windows Explorer navigation pane
  Kyle Ahmed: It seems that pilots of the PSG of your computer went corrupt due to which your
  Player is recognized not earlier. In this case, what you have to do is to reinstall Windows Media Player or
  change the USB mode of the player to MSC permanently solve the problem. But the MSC mode will not allow you
  by creating playlists with Windows Media player to transfer songs from your player.
  Jonathan Bailey: Windows Media Player Sync now recognizes "SANSA CLIPP"
  Jonathan Bailey: I need Windows Media Player synchronization capability or the Sansa is not good for me.
  Kyle Ahmed: Jonathan, please check if the player is displayed under the Portable devices or with
  Removable storage in the computer (Explorer)?
  Jonathan Bailey: It's showing under devices with removable storage in the computer (explore).
  Kyle Ahmed: Please disconnect the player from the computer.
  KKyle Ahmed: Please activate the drive.
  Kyle Ahmed: Then go to settings > system settings > USB mode.
  Kyle Ahmed: Then in the player's main menu, go to settings > system settings > USB mode.
  Kyle Ahmed: PSG and click the Center button to confirm.
  Kyle Ahmed: very well. Now, connect the drive to the computer and check if she gets recognized or not.
  Jonathan Bailey: OK now recognized as his former self again.
  Kyle Ahmed: If the player is now recognized and alos appear in Windows Media player, I'm wrong?
  Jonathan Bailey: I have not checked the media player yet
  Jonathan Bailey: it is recognized in Explorer
  Kyle Ahmed: Please disconnect the player from the computer.
  Kyle Ahmed: To check the version of the Firmware of the player.
  Jonathan Bailey: ok, it says REFRESHING YOUR MEDIA
  Kyle Ahmed: very well. I would like to know once you are in the main menu of the player.
  Kyle Ahmed: Go to settings > system settings > Info.
  Kyle Ahmed: Give Me the version of the firmware of the drive please.
  Jonathan Bailey: Version V01.02.16A, isn't it?
  Kyle Ahmed: It seems that the version is up-to-date.
  Kyle Ahmed: The reason why it took more time to update the media earlier must be because of the large amount
  songs that have been transferred, which can take the time to read.
  Jonathan Bailey: OK, for 2 500 songs, it usually takes about 15-20 minutes
  Kyle Ahmed: I understand.
  Kyle Ahmed: You have faced a temporary problem that was solved by resetting the player and refreshing the drivers of your computer.
  Kyle Ahmed: You should not face additional problems.

• Need HELP! My Sansa Clip + is no longer recognized by my PC!

  In fact, when I connect my Sansa Clip + to my PC via USB, it will recognize in 'My Computer' for a fraction of a second & then it will disappear! The disc for my Sansa will be apear for 2-5 seconds & then bam, gone.

  Sometimes the Sansa Clip + will reappear again at my drive after leaving connected, but even once, it will appear only for a fraction of a second & disapear as he was immediately disconnected.

  After that my Sansa Clip + is going to just play the music as it was not yet connected to my PC with the USB cable. I don't think it's the same in charge when connected.

  I have an another spare Sansa Clip + & when I connect it to my PC with the USB cable even & the same USB port, it is perfectly recognised! No problem with that!

  My Sansa Clip dies or the USB connector on the end let go & not able to login properly?
  What I have to buy a new, or is it repairable?

  Have you tried to exchange the cables? Sounds like the cable you use (which connects intermittently or fresh) may have a loose wire or PIN.

• Sansa Clip - computer does not recognize the music file

  I have a Sansa Clip 8 GB. It works OK. It connects to my PC (Windows 7) and fees. But when I open the music from the PC folder there is nothing in it. There is the music of the clip and he is playing. But nothing in the folder on my PC. The clip has the firmware version: v02.01.35A. His car is up to date. Any ideas?

  Try changing the drive USB MSC mode by going to settings > system settings > USB. If you still don't see the files, try MTP mode. Files transferred in a mode are invisible to your PC when it is connected to the other mode (files transferred in both modes are still visible by the player himself, that's why they play even if the PC cannot find them). The third mode, "Automatic Detection", should be avoided because it can change between the MTP and MSC between sessions without warning, according to the whims of Windows.

• Problem Sansa clip + Rockbox: does not

  Hi guys, I hope you can help me, I have a big problem I'm not English, so I hope to be understandable.

  I have connected my rockboxed clip + to my pc (windows xp) in mode MSC, take the scrobblerlog.txt file and change the music. Done, I have disconnected with the secure delete option and it is not updated in database or turn off, this isn't anything. He continues to appear connected, even if it is not, the screen is the same when it is connected to (the image of pc-device ' connected'). I tried to plug and unplug the unit, tried to push the reset button, but it's completely frozen, State of the connection. What happened, and what can I do to fix this? Please, help me...

  Then it crashed somewhere in the Sandisk firmware?  If you just power for 30 seconds, it must restart.

• Sansa clip zip does not

  I just got this camera and I can't turn it on.

  the display shows "file not found" and shows "USB Plug cable.

  or is this a display of rockbox and a file not found message.

  I tried to hold the switch of power for 20 seconds, but it does not work.

  Help, please

  With the power off, hold down the left button and then plug in USB. Do not release the button until it starts. Once you have a working USB, updated the firmware from sandisk. That will restore the firmware to normal.

• I'm having a problem strange sync my 4 GB Sansa Clip + with Winamp

  Sansa Clip + 4 GB

  MTP mode

  MicroSDHC 32GB

  Windows 7 64 - bit Winamp (no additional plugins)

  I recently bought a new 4 GB Sansa Clip + with a 32 GB MicroSD card. Using Winamp, I synced my library on the SD card. Everything went as not expected, no problems to report, I could play all the songs perfectly.

  But now, whenever I try to sync the SD card in the player, Winamp does not appear to recognize the files he had previously synced. A window tells me that there are X number of songs on the Sansa Clip + who are not in the library and encourage me to remove them, let them, or cancel. (photo of the box below)

  

  Basically, Winamp tells me again and again to remove and re - sync a load of songs that are already on the player, which is extremely long and tedious, when all I want is to synchronize an album or two. This happens even if I plug the appliance, let it cool off, and then plug it back to synchronize again.

  If anyone has had this same problem and would be willing to share the solution, me a huge favor. Thank you.

  Nevermind, I figured it. It turns out that the solution was to set the USB MSC instead of MTP mode. Who would have thought?

  Thanks for any help.

• Sansa Clip + does not start or is not recognized by my computer.

  I listened for the Sansa Clip + to work for about two hours after charging the battery. It stops all of a sudden. It will not turn on, nor is it recognized by my computer. I tried a soft reset by holding the power button and I still get nothing. I tried to connect to different computers and different USB ports on each computer. I can also load with another cord which is not read.

  Any help would be appreciated, thanks

  Have you tried holding down the power button (some say 30 seconds, but I don't think he'd be as long) and then releasing and clicking it normally? This is what worked for me both times as my Clip + died spontaneously.

• Sansa Clip not recognized by computer - new problem

  All of a sudden my Sansa Clip is not recognized by my computer. I use MSC forced for a year and have seen the page referred by others with this problem. Nothing seems to work. Download the new firmware will it correct even if the device is not recognized? How the new firmware can be installed on the device?

  At present the Clip plays already charged music, but I can add more.

  Suggestions? Thank you.

  JEMcQ wrote:
  OK - I'm a model. I used a charging cable not provided by Sansa. This is why the computer was not recognizing the Clip. However, is there a way to NOT use forced MSC to connect? I use it since I updated the firmware to the last spring and my thumb is painful.

  Your firmware has USB mode in the settings? If so, switch to MSC there... problem solved!

• SANDISK Sansa Clip Zip not recognized by WIN 8

  My SANDISK Sansa Clip Zip MP3 player is not recognized by my WIN 8 machine when I connect it via USB.  It works fine on my other machine WIN 8.  Technical support SANDISK told me that the MTP drivers are missing or corrupted.  How do I find, download and install these drivers from the Microsoft site?  Is it also possible to copy these out of the installation of WIN 8 disk I have?

  OK, so I found that this worked for me on win. 8

  1st: hit 'Windows key' 'X', then click on Device Manager.

  2nd: once it go to Universal Serial Bus Controllers, find "USB Mass Storage Device".

  3rd: hit search and edit the material (something like that)

  4th: there are 2 categories, the first to find the driver automatically, and the second looking for your pc.

  5th: click on the first then wait it should work and then it will say that it is recognized and you can sync your Media Player!

  I hope this has helped! :)

• Sansa Clip + not recognized by the Audi music interface

  Hello

  I'm trying to connect my Sansa Clip to my music interface of cars (Audi A4, model 2010). My Sansa Clip says that he has plugged in and the battery starts to load, but my music interface of cars does not recognize the mp3 device. Anyone have any idea what can be the problem?

  The Audi music interface manual says that there is a limitation in mp3 with "USB Device subclass 1, 2 and 6'.» What may be the problem, that "subclass" Sansa Clip + have they?

  / Olle

  Olle wrote:

  Thanks for your reply and your quick response!  Your answer solved my initial problem. Now the music interface of the car recognize my Sansa Clip, but now the problem is that it cannot find the files that can be read. I noticed the same 'phenomena' trying to find music via my computer files, when having put MSC is not possible to see all the files. I have .wma and .mp3 files both on the Sansa Clip.

  Is there a way to solve this problem as well?

  Your computer cannot see or access the files that have been transferred to MTP mode when you are connected to the MSC and vice versa. It may be a similar situation with the stereo system in your care. You may need to remove all the files (build formattiing be the fastest way to do) and re - transfer to your player in MSC mode.

• Sansa 8 GB Clip not recognized in my computer...

  OK so I just got this thing today and I plugged it to my computer to recharge before I did something to it. About 6 hours later I checked it and it was not fully charged, but I decided to check a few things anyway. I clicked on "My Computer" and it was not recognized here. So I tried all my usb ports and it was a no go too. Then I had my husband try it with his computer and he was not recognized in 'My Computer' but it is recognized in Device Manager. So what don't understand me? I have read the booklet that accompanies the thing and he said nothing to have need of software and everything I had with him, it was a disc (sp?) mini Rhapsody free trial. If someone please help the dummy! All I want to do is music to listen to while I clean up the House and something to choke the complaint of the people I work with!

  I thank in advance, BTW!

  OK, so I found the problem. I just need to upgrade my wmp to the correct version. I was always using v.9 Anyway sorry to bother someone.

• SANSA CLIP does not show as acknowledged when it is plugged...

  My Sansa won't display as recognized when I plugged it in. When I look in Device Manager, it shows a yellow question mark next to it, only iv tried firmware update but its not working not suggestions? I am running windows XP Professional, version... Thank you... Josh

  Can you connect USB MSC mode?  (On the Clip, under settings (press the small button at home and then click down), go to USB mode and select MSC.)

• My Sansa Clip does not work

  I use my Sansa Clip when I work at the YMCA. I used it last night and it worked fine then. This morning when I went to the O, it didn't work at all. Once I got home, I plugged into my computer. It still does not work. Why it does not work and I can fix it?

  How about a magic Sansa?

  Slide the switch to position IT and hold it there for 10-15 seconds.  If you have sensitive headphones, you can hear a "click" soft as the device resets.  It is the function of soft reset .  Your Clip should restart normally after the reset.  Try to turn it on as usual.

  µsansa