Updated Smartphones download 9800 blackBerry 6 OS and lost ringtones

When a call arrives, we hear views on screen but no dial tone.  Went to "change sounds and Alerts", "phone ringing" and it is just same screen.  To restore any help would be greatly appreciated!

Is your profile to Normal or silence?

Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

Now test your incoming calls again.

Tags: BlackBerry Smartphones

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    A big thank you to Blackberry for a such upgrade impressive.  Twits.

    You could have lost everything on it, but we'll see what we can do first.

    1. NEVER make the upgrages wireless without first making your own manual backup using the Desktop Manager. RIM needs to get this right, and I hope that they are listening.

    2 try this on your device:

    If your BlackBerry is still under tension turned off with a black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
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    (3) the Application Loader Wizard will appear - click on "next".
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    Hello.. my favorite torch 9800 even already open and put the battery.

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    How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

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    Hello and welcome to the community!

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    I have a Curve 8520 I updated my device / desktop softwear at 5.0.0.900 and can not synchronize Organizer data any longer.

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    Hi and welcome to the Forums!

    Have you installed on your PC, the new device OS package? And, if so, did you also remove any prior OS package PC?

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    Guys,

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    No worries.

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    Hey you all!

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    Hello and welcome to the community!

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