I've updated the motherboard (Asus) and now Nvidia card beats nice work my PC do not play the .mp4 files

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  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789
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  I don't have toolbars running on IE9 at all.
  I know that's obvious answer is 'do not install Internet Explorer 10' or if I do, download another player for .mp4 files. But the fact is, it shouldn't happen, it is indicative of something being wrong, and I would like TO be able to install Internet Explorer 10 AND use Windows Media Player to play these files. If someone else has had this problem, or know a way to fix it?
  Here are my system specs:
  Windows 7 Ultimate 64 bit
  Intel Core i5 - 3350P @ 3.10 GHz CPU
  ASRock H77M LGA 1155 motherboard
  8 GB DDR3 240 - Pin SD RAM
  Diamond Radeon HD 7870PE52GV 7870 GHz video card
  And all my programs are installed on this:
  SAMSUNG series Pro 840 MZ-7PD256BW 2.5 "256GB SATA III MLC internal Solid State Drive
  I'd appreciate any help you can provide! Thank you!!

  See http://support.microsoft.com/kb/2670838

   

  It sounds like your question. I think you should uninstall this update and

  hide and see if that solves your problem. Please report.

   

   

  Barb

   

  MVP - Windows/entertainment and connected home

   

  http://digitalmediaphile.com/

   

  Please mark as answer if that answers your question

   

   

   

   

  I tried myself after experiencing the same problem and error code. I uninstalled the KB2670838 update, and then my Windows Media Player finally worked again. I also found that IE 10 must be uninstalled as well. Installation of IE 10 also automatically installs the update of KB2670838 platform. After uninstalling KB2670838, IE 10 automatically uninstall with it, better you hide two updates so that they do not install again. From the link in the previous post, I learned that the platform update is having problems of conflict with the AMD drivers. Good luck to you and hope this helps.

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