Updated to Android L Motog1st - cellular data gone

I bike g 1st generation phone with two sim purchased from flipkart India card slots. I received notifications from upgrade to version lollipop so I accepted and upgraded to Android lollipop. After that OS upgraded characteristic of cell phone data are non-functional. I am not able to connect to 2g or 3g data service. This phone launched in India combined 3g capable of 3g and 2g data connectivity.

My phone 1 sim card slot is damaged if I have the sim card in the sim slot 2. Before the upgrade to Android I worked with card slot sim phone 2 for calls, messages and data without problem, but after upgrading to the latest phone from the Android version is not able to connect to the cellular data.

Wi Fi works very well as I was able to connect to public WIFI coffee without any problem. This is another thing I get an exclamation mark next to the signal Tower and wi fi all the time even when I am connected through wi fi! in any case the main concern is that I am not able to connect to the cellular data service at all after upgrade to Android.

After contacting phone support, I was suggested for cache clear and factory reset. So far I have done cache partition wipe out several times as well as booted safe MODE to see if any application created it, but no help. I disconnected since I got this last l Android.

I'm going to do factory reset in some days after picking up the back, but going by what I've heard of others having the same issue it won't help.

I did cache wipe out, start safe MODE, mode airplane and back, reset the APN with the value by default and so on, but nothing seems to work.

Anyone in front of it and able to solve this problem? Guarantee of my phone is over and I don't understand why I'm going to pay for this created OS problem at the level of the handset. I urgently need a fix for this and I was offline for a week now.

Any help will be much appreciated.

Thank you.

My posts for this question:

http://forums.androidcentral.com/Android-5-0-lollipop/494227-after-Android-lollipop-update-cellular-data-gone-Motog-1st-Gen.html

https://code.Google.com/p/Android/issues/detail?ID=154699

Hi moisete,

Here are the quick workaround solutions, can try you and an update?

1.re - insert the sim card.

2 reset the APN settings.

3.re - install the gprs settings.

4. switch sims.

5. check with different network.

6 safe mode reboot

7. clear Partition

8 reset

Thank you

Bharath

Motorola support

Tags: Motorola Phones

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