Cellular data opens, but may not use the network have to reset net work every time

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• Prepaid subscription for one year, but may not use the apps a month later after the purchase

  It's the customer service very frustrated that I saw, and I don't know why, it's very difficult for them to solve the problem. It has been a few days and I still can't use applications. I bought the prepaid for a year last month 28/04/2016, but started last week, he highlighted when I open apps, renew your subscription. My account on the website became creative Cloud free membership and no order history. I tired to support several times online content and they have always said that we have escalated your case anyone of higher level and the dedicated team who will contact you back or it will be fixed in a few hours, or tell me to wait another 24 hours, but so far, no contact me back and I still can't use the app I paid. I really need apps for work and they offer no other option that I can use apps while they solve the problem. It seems that I caused the problem, not of failure of their system and they don't really care the user problem.  Since the case need to the person of level greater than resolve, why I can't just s talk to a greater person directly?

  Case # 0218718387

  Hello

  Please see 'Renew your membership' message when you start an Adobe Creative Cloud application

  Hope that helps!

  Kind regards

  Sheena

• Have subscribed the full CC, but may not use the software at all.

  I bought the full package for a team, but I can't use the software at the moment, because they all say the "trial has expired" and I have to buy all the software again.

  Here is my order #: C5000010888 and my case number: 0215635656 and I have paid for programs for two months in a row.

  Someone can tell me what is happening? Please help to solve this problem, because I need it to work immediately!

  Thank you!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• Adding a new license for a new Member, but may not use programs. Saying licensing issues... any advice?

  Adding a new license for a new Member, but may not use programs. Saying licensing issues... any advice?

  You use the Enterprise Dashboard?

  If so

  1. ensure that they use the correct ID type. So if they have been added to the dashboard with Enterprise or federated ID to ensure they do not use the Adobe ID or vice versa.

  2. bring to sign out and sign back in to check their eligibility.

  3. If the problem persists, then try this:

  The opm.db file contains the login user cached information and delete this file is a useful troubleshooting step. Once deleted a fresh file will be automatically created when you start creative cloud and reconnect.

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

• You are looking for a way to set permissions of files on a folder so that users can view and copy the files out, but may not change the original file in the folder.

  You are looking for a way to set permissions of files on a folder so that users can view and copy the files out, but may not change the original file in the folder.  They will have to copy the files in the folder to make changes and then copy a review of back in.  Locally and on the network

  Hello

  1. In Windows Explorer, right-click the file or folder you want to work with.

  2. In the context menu, select properties and then in the Properties dialog box, click the Security tab.

  3. In the name list box, select the user, contact, computer, or group to which you want to display permissions. If the permissions are grayed out, this means that the permissions are inherited from a parent object.

  https://msdn.Microsoft.com/en-us/library/bb727008.aspx?f=255&MSPPError=-2147217396

• Is there anyway that I can update all my devices. I do not use the Device Manager by clicking one at a time.

  Is there anyway that I can update all my devices. I do not use the Device Manager by clicking one at a time.

  I have windows vista 32 bit.
  -------------------------------------------------------------------------------------------------
  Re-edit:-I do not use the Device Manager to find all my drivers and by clicking on each of them... one at a time update.
  Y at - it another way to find and update the drivers at the same time and for free.

  Your question is too terse and contains too little information for anyone to
  help you.  Read this article and try again:

  http://support.Microsoft.com/kb/555375

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• I use iphone 5 s updated to 9.2, but I can not use the network and call :( Please help me

  I use iphone 5 s updated to 9.2, but I can't use the network and call someone help me please

  What happens when you try to use the network?

• WRT1200ac and WRT1900ac OPENVPN can connect but can not see the network

  I can connect but can not see the computers on the network. I've tried everything. Any help would be great. Thank you

  Firewalls are disabled on remote computers?

• Adobe Lightroom 6 launches the application, but may not use it

  Whenever I try to open six Lightroom the application loaded, but he needs to be force quit every time because nothing can load. rotation icon appears and does not disappear.

  IM on a mac

  Yes - details contribute to an answer.

  It could be "Authorizations" - LR requires a permission of full read/write for multiple folder locations.

  Solutions to the Lightroom error problems of user permissions

• Using Lightroom 5.5 when I merge to 2014 Photoshop Panorama opens but does not load the images

  Running on iMac running the Mavericks.  Worked... unfortunately do not remember the last time I did it.  But this is a feature I use all the time.  Have the same problem if I just tried to edit in Photoshop CC.  He started, but no image in Photoshop.  Not sure that I used it because I upgraded to Photoshop for 2014 CC.

  Any ideas would be appreciated.

  Uninstall and reinstall PS CC 2014.  This version fixes images not appearing is not in PS for most people.

• password has expired, but can not use the old password to change, does not recognize the old password

  I have to change the password, but does not recognize my old password which is required to apply the change to a new password to access my account

  Simply log in using the built-in Administrator account (it cannot be deleted) using start > run > "control userpasswords2" to reset the password of the account desired.

• HP8600 can print on network, but may not use ePrint or install updates

  Hi all

  I have a HP 8600 Pro A-I-O printer connected wireless to my network using a static IP address.

  When it comes to printing, I have no problem. Until a few days ago, I had to restart the printer every day because it seemed to lose network connectivity. However, once I manually configure a static IP address that problem has disappeared.

  My problem is twofold. But, I'm sure they have a root cause, that's what I turn on the forums to resolve.

  1. When you log on the Server Web integrated, the ePrint shows my printer (with IP address) box, and then a red X, and then click the eprint. It is said that ePrint is on. I then page details.

  Here, it shows ePrint on and Apps. But it shows a big red X between the printer icons and ePrint and propose a fix of this link.

  When I entered the patch from this link, it will attempt to connect to the server and then returns cannot connect to the server.

  It is a basic home network connected to the Comcast/Xfinity cable, you use a Netgear WNR834b router connected by modem cable BEE. There is no proxy involved server.

  When you configure my IP information I used the DNS of Comcast (75.75.75.75) server and the DNS (8.8.8.8) Google Server, so to leave it blank. However, none of them solve the problem.

  FWIW: WINS is enabled under advanced network settings. However, it has no IP address configured for WINS. Would it be the cause of the problem?

  My network consists of a computer laptop Windows 7, Ubuntu 14.04 dasktop (not on all the time), the HP8600 and various devices based on Android.

  Any suggestions?

  Thank you

  Robert

  OK, so I 'think' I hae the problem solved. It seems that the default gateway setting if necessary, be set to the IP address of the router, not the IP provided by Comcast/Xfinity. I wish this was a little more clear in the documentation.

  Once I changed to the same as the router, I could download and update the printer; and ePrint seems to be online.

  Now, I have a strange situation where the boxes of the printer status and ink level status are red, with no info on the EWS page. But, given that the original issue seems to be resolved, I this will mark as resolved.

• BlackBerry Bold 9700 smartphones may not use the phone for voice

  I could use the phone to talk about yesterday, today, it looks like by clicking in the background and can not hear the other party. The appeal says connected. Email is ok, ok, ok ok BBM, just the voice Internet service SMS does not work.

  V5.0.0.442 (Platform 5.1.0.121)

  Recharged using BB Desktop software. Service provider indicates phone is probably failed.

  It's either a problem with the speaker of the device or the headphone jack.  Try plugging in a few times and then try a phone call without it.