Upgrade breaks app, how to debug?

Hi all

I pushed a major update to my app to App World ("Guidants"). It works perfectly well on my Z10 with 10.3.2.2836 and the Simulator here, but all plants valuation gave a 1 star rating and say that after upgrading the application does not start. I have not received all crashes in Crashlytics.

Is there a way how can I debug this?

Bravo and thanks,

Kevin

For this scenario, you will need to have users to manually uninstall the application before they upgrade.  I recommend that you add this note in the description of the application where you mention new features.  This is the approach of what other developers have taken.  It is the best option available for less than ideal situation.

Tags: BlackBerry Developers

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