Upgrade error extensions Manager.

I have CS 5 and try to follow the Protocol upgrade, I get an error message when you try to install the upgrade.

Update 6.0.5 extensions Manager

Failed installation. Error code: U44M2P7

Any ideas?

See the solution in the help below document:

http://helpx.Adobe.com/Creative-Suite/KB/unable-apply-Extension-Manager-Update.html

Tags: Adobe

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    10:17:39:997 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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    10:17:39:997 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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    10:17:40:098 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : -1 = * = * = * = * = * = * = * = * = * = * = * = * = *

    10:17:40:098 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | : TIMER END: [operation payload: {CB894C92-6F8C-11E2-B313-9980D700C45F}] has had 101 milliseconds (0,101 seconds) DTR = 39,604 Kbps (0,0386757 Mbps)

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    10:17:40:101 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Call the code to RESTORE custom action for the pre-installation for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}

    10:17:40:143 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | No operation.  We finished:

    10:17:42:147 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Total number of installed components: 0

    10:17:42:147 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Total components repaired: 0

    10:17:42:147 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Total number of removed components: 0

    10:17:42:147 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 118086 | DW050: The following payload errors were found during the installation:

    10:17:42:147 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 118086 | DW050: - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12 - mul: Patch already installed

    10:17:42:147 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 118086 | DW050:-Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack: installation failed

    10:17:42:147 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Call post-Forum custom Hook

    10:17:42:147 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | : TIMER: [poster session: {A9861095-6F8C-11E2-B313-84E4FE4B0A47}]

    10:17:42:148 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | In ReinstallSessionCloseProc

    10:17:42:148 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Custom action return code: 0

    10:17:42:148 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | : TIMER END: [poster session: {A9861095-6F8C-11E2-B313-84E4FE4B0A47}] took 0 milliseconds (0 seconds)

    10:17:42:148 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | : TIMER END: [Total Timer] took 17239 milliseconds (17,239 seconds) DTR = 1,16016 Kbps (0.00113297 Mbps)

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | -------------------------------------- Summary --------------------------------------

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |  -0 fatal Error (s), 0 error (s)

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | The OSX version: 10.8.3

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | -------------------------------------------------------------------------------------

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 |

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | Exit code: 7 - could not complete the silent workflow.

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | END - Installer Session

    10:17:43:150 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Here is an excerpt (lines) of the extension log file manager (CS6 Adobe Extension Manager 6.0.5 04-16 - 2013.log):

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Operation of the installer: PayloadUninstaller

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:17:287 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Request for change of session AdobeCode {7E13F325-CE11-42B3-BFD8-C15A8296EACB}: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

    10:17:17:316 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | Effective AdobeCode for: {7E13F325-CE11-42B3-BFD8-C15A8296EACB} is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

    10:17:17:364 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117458 | APB install manipulation has failed

    10:17:17:388 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : -1 = * = * = * = * = * = * = * = * = * = * = * = * = *

    10:17:17:388 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | : TIMER END: [operation payload: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}] has had 102 milliseconds (0.003 seconds)

    10:17:17:389 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | OverrideFile specified user:

    10:17:17:391 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | The inventory of the csu was not updated for CS6_6.0.5_AdobeExtensionManager6.0All Adobe Extension Manager 6.0.5.0 payload is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}, the value of the local var - 1

    10:17:17:391 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Call the code to RESTORE custom action for the pre-installation for payload CS6_6.0.5_AdobeExtensionManager6.0All Adobe Extension Manager 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}

    10:17:17:433 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | No operation.  We finished:

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total number of installed components: 0

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total components repaired: 0

    10:17:19:436 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Total number of removed components: 0

    10:17:19:437 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 117373 | DW050: The following payload errors were found during the installation:

    10:17:19:437 16/04/13 | [WARNING] |  | OOBE. OF |  |  |  | 117373 | DW050:-Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All: installation failed

    10:17:19:437 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Call post-Forum custom Hook

    10:17:19:437 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | : TIMER END: [Total Timer] took 3213 milliseconds (3,213 seconds) DTR = 4,97977 Kbps (0.00486306 Mbps)

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | -------------------------------------- Summary --------------------------------------

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |  -0 fatal Error (s), 0 error (s)

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | The OSX version: 10.8.3

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | -------------------------------------------------------------------------------------

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 |

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | Exit code: 7 - could not complete the silent workflow.

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | END - Installer Session

    10:17:20:438 16/04/13 | [INFO] |  | OOBE. OF |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Concerning

    Jan

    In this log file, I see you found the error: U44M1P7 by updating the software

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    I would say to update Adobe Application manager

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