Upgrade: series number nightmare ADOBE NO HELP
I tried to upgrade to CS4 MX4
Purchased serial number
Downloaded the CS4 full version
Put in the n serial
THEN - don't request MX Series No that I put and will not accept
It says contact customer
RIGHT - have you tried!
Without hope
Going in circles - technical help shunt will return you to the customer service
And guess what - the customer service don't answer
I don't know if somebody got thru to ADOBE and had a sensible answer
My advice is that if they can resolve this nightmare of activation - get another program and stay away from ADOBE
Sorry, you have problems with the upgrade. This is a user to user forum and Support Adobe can't hear you :-)
I know that it is extremely frustrating and sympathize with your problem.
Have you looked at this tech note: (right bottom)
http://kb2.Adobe.com/CPS/152/tn_15282.html
Not sure if it offers any help, but it's the only thing that I could find in the technical notes. If this does not help, I'm afaid, you don't use expected on Support Adobe.
Nadia
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