Upgrade to Windows 10 works not

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• EliteBook 8760W: upgrade of Windows 10 works not

  I am trying to upgrade Windows 7 Pro for Windows Pro 10, with little success.

  I spoke to Microsoft and they advised that my computer (bought in August 2012) cannot have been tested by HP to be compatible with Windows 10. As the computer is out of warranty, I find it difficult to communicate with anyone at HP to verify its ability to upgrade.

  Can you advise me on what my next steps should be?

  • Model: HP EliteBook 8760W

  • Operating system: Windows 7 Pro 64-bit, SP1

  • 24 GB RAM
  • 1 Tb SSD
  • Purchased: August 12, 2012

  Thanks in advance

  NCDnick

  Hello;

  Let me welcome you on the HP forums!

  I've updated several PC Win7 Win10 - and they had all these problems in one way or another... so I wrote this to provide advice to people considering such update...

  You think about the amount of work that you want to post just to run Win10.  Seriously.  Old machine Win7 tend to come in two flavors when it comes to upgrading Win10 - really easy and really difficult.

  The really hard to upgrade computers fall into two categories: (1) those who are expandable to Win10 and works OK, (2) those who are not.

  Computers laptops HP, especially old Win7 machines, often came with two different graphics - and Intel chips and then either a processor AMD or Nvidia.  This was known as switchable graphics card or hybrid.  You have run using the Intel chip most of the time, but when you need additional graphics power, as in the game, the PC automatically switched over to the use of the AMD or Nvidia graphics chip.

  Problem is, this requires special graphics drivers to work, and while that those that are preinstalled on laptops Win7, these drivers simply do not exist for Win10.  These drivers are not available from Intel, AMD or Nvidia.  One way to tell if your PC has two different graphics chips is to look in under Graphics Device Manager.  If there are two different cards in the list, an Intel and AMD/Nividia, then you have this problem - and if you force an upgrade to Win10, you will have serious graphic problems and your machine will not work.

  However, if you do not have this problem, to CAN pass to Win10, but you must be willing to do four things:
  (1) do a full image backup of disk external drive or USB stick, capacity
  (2) changes to the reserved system partitioning hard disk recommandΘes mΘthodes,
  (3) use a different approach and maybe more than one, as Windows Update to do the upgrade,
  (4) prepare for a clean install.

  ---------------------------------
  1: backup of images:
  This is VITAL, because the machine is doomed to failure of the upgrade, and when that happens, you will learn that GoBack to Win10 function is NOT reliable, and that can leave you with a corrupt machine that will require the factory reset and lose all that on it, to get it working again.

  You can avoid this by making an image backup to an external hard drive or a USB drive using Macrium reflect (MR), which provides a FREE version that can be used to image and restore partitions or drives together.

  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
  (3) use the option to create a CD or a USB startup key

  NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.
  ---------------------------------
  2: System reserved for resizing:
  There is a small partition on the HDD with Win7 preinstalled machines known as system reserved.  It is something known as the boot loader code.  There is 100 MB format: all that is necessary for Win7.  But Win10 needs 350 MB and, in some cases, is NOT able to resize it on its own.  IF this happens, you must manually use a partitioning tool to resize it yourself.
  ---------------------------------
  3: use a different approach to upgrade:
  Windows Update is the simpler, but less reliable, way to do the upgrade from Win10.  A much better and more reliable way is to use Microsoft Media creation tool: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10 choose the upgrade this option now PC.

  After all this, you know that MS install drivers with only the most basic features.  Given that HP does not have drivers for your PC Win10, this limited functionality is the best you're going to get.  HP does not actively write new drivers from Win10 for the old PC Win7.  To keep all the features of your PC, your best shot is NOT to upgrade to Win10.
  ---------------------------------
  4: be prepared to clean-install:
  If you do all this, and after the upgrade, your PC works partially, this means that the upgrade is not well and stuff is still there the previous OS corrupt the functionality of Win10.

  You MIGHT be able to solve the problem in fact a clean install of Win10. Problem is that, often, a clean-install does not recognize prior activation, even if it should. So, before doing the upgrade, follow these instructions on the community forums Win10 on creating a genuineticket.xml file: http://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-first.html

  You need more later to activate your pc Win10 after the installation of clean.

  -----------------------------------------------
  Good luck
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the thumbs-up symbol to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
  ========================================================================

• Upgrade of Windows 10 works not

  Hello

  I am trying to upgrade my PC Windows 7 (Windows 7 Professional 64-bit) Windows 10, using the application "Get Windows 10. I tried following the instructions of the app, but each time when I click on "Update now", the computer just makes a stop rebooting in Windows 7 and does nothing else.

  Can anyone suggest what could cause this problem?

  Thank you

  try to upgrade manually:

  Option 1:

  Download the media creation tool

  Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

  

  Note: How to check if you are downloaded or installed the update Windows 10 November

  How to create an ISO or USB drive.

  Select upgrade this PC now and then click Next

  

  Option 2:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

• Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How can I manage my versions to download?

  Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How can I manage my versions to download?

  The download, it's what you do to get a file from a Web site to your computer... Installation is what you do to have the installation files to put a program on your computer and the link to your operating system... what you do... Download or install?

  If you mean that Win10 will not allow you to INSTALL the program, read below

  Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

  - so if you have an older program, update you to Windows 10 at YOUR risk of problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -IF not, Details of the message from the error messages and a person may be able to help

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• Can I upgrade to Windows 7 or not?

  I downloaded the beta version of windows 7 upgrade advisor to my desktop computer and it has identified one of my devices incompatible with windows 7.  This device was the NVIDIA Nforce System Management Controller.  Everyone there knows what the heck this thing is and what it does?  The strange thing is, in my view, that this thing is related to the chipset on the motherboard that has 7 hardware compatibility list says that my motherboard is compatible with windows 7, the same thing with my EVGA Geforce 8800 GTS graphics card.  So my question is can I upgrade to windows 7 or not.  If this "system management controller" is not compatible which feature my system is going to lose?  Or Windows 7 will simply install something completely different, it's going to do the same thing this thing is now for me.  I know this may make me look like an idiot, but I am at a loss, and I don't want to pay the money to upgrade to windows 7 if he's not going to paralyze the functioning of my system.  Until there is only a minimum (and I mean minimal) information about it elsewhere on the internet.  Any help and clarification would be appreciated.
  Motherboard: Asus M3N78-VM
  Processor: AMD Phenom II 955
  Graphic card: EVGA Geforce 8800 GTS
  RAM: Kingston HyperX 8 GB DDR2 memory
  Current installed OS: Windows Vista Ultimate 32-bit

  A missing device driver will simply not seen by windows until one is added. If the adviser says incompatible, it is. If your system cannot function without this device, Win 7 will not install correctly. I would go on the nvidia for info on this site. It's perhaps not salvageable, but nvidia could only tell you that for sure.

  Messages rating helps other users

  Mark L. Ferguson MS - MVP

• Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How to install my versions?

  Photoshop 4 and 7 upgrade, now Windows 10 does not accept PS 4. How to install my versions?

  Hi Tuulah6441378,

  Photoshop 4 and 7 are very old versions, downloads for them are no longer available and the operating system you are using is the most recent, so there will be compatibility problems.

  Adobe has not tested these applications on newer operating systems.

  Please see, historical version of Adobe Photoshop - Wikipedia, the free encyclopedia

• Upgrade to Windows 8 Webcam not working HP Envy 14-1050ef

  Hello everyone, I've upgraded to windows 8 pro and my webcam is not working. I have tried to install the HP software drivers HP and support website and tried to use Device Manager in windows to detect the webcam without success.

  My computer is HP ENVY 14-1050ef Notebook PC.

  Anyone know the steps I can take to recognize the device in Windows 8? Thank you very much for your help.

  I wasn't able to find the drivers for the web cam. I found the software to use the camera, but it was all I could find.

  However, I have a question about Windows 8 upgrade process that was used.

  Did you do an upgrade on the spot or a clean installation of Windows 8?

  Back to Device Manager. Is there something here at all in another category, indicating that she has a problem any?

  There are some events that must happen.

  Go to start and search screen to uninstall a program. Select this option in the settings category.
  This takes you to the desktop app and show the familiar uninstall a program from Windows 7 feature.
  Select Add/Remove Windows components on the left.

  Framework 3.5 is checked here? If this isn't the case, activate this and install it.

  Then, install the HP framework, which is necessary for some HP programs. This is an installation of Windows 7, but he has to cross.
  http://goo.GL/jDI7X

  Once it is finished, restart the system.

  Let me know what happens.

• accidentally erased old windows so my upgrade to windows 7 will not work

  I bought the upgrade to windows 7, but in the installation process, I have deleted my windows vista.  I need to know how to fix windows 7 how roll back to vista.  I have the old vista product key, but not a record. Help

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.

  15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.

  So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.

  or

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  --------------------------

  or

  How to reinstall Windows Vista:

  http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/3317.2-3-Microsoft-Windows-Vista-official-ISO-download-links-Digital-River.aspx

• Download Windows 10 works not

  Hello world

  I was downloading Windows 10 for 3 days.  It all ways total bed 2 847,8 MB

  It starts at 0% and ends at 100%

  Then he starts again at 0% and ends at 100%. The total number of 2 847,8 MB never changes.

  I do not know computers, but it makes no sense.  Whenever I'm closing a message appears and says to me do not turn off the power. I leave it alone and after a while it stops.

  In my view, it will not download on its own and I have ti find someone looking to see what is wrong.

  Thank you

  Hey Norman

  You can try to download the installer of Microsoft.com to manually start the Windows 10 download and upgrade. The installation program, you can find here. You can also read the guide step by step I wrote here.

  Maybe it work and allows you to upgrade to Windows 10 :)

  Good luck!

  Yuri

• Upgrading to windows 7 - does not recognize my printer Photosmart HP 5510

  my upgrade to windows 7, microsoft does not recognize my printer Photosmart HP 5510? I've tried everything

  Try to download the latest drivers from the HP website:

  http://www.support.HP.com/us-en/product/HP-Photosmart-5510-e-all-in-one-printer-series---B1/5053904/model/5053905/drivers

  I suggest you to uninstall and reinstall the latest compatible drivers for Windows 7.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• upgradation of Windows 10 category not genuine windows 7

  Hello.. I installed non genuine windows 7 ultimate and I want to upgrade to windows 10.  I have a genuine windows 7 Home Edition premium... that came with my purchase of the laptop... so he ask for the key in the process of improvement and if 10 windows will accept my windows 7 Home Edition... well authentic premium want to advise me how I can use my key to windows 7 Home premium to improve windows 10.

  You will not be able to use your Windows 7 Home Premium product key to activate Windows 10 because the upgrade will allow to install Windows 10 Pro.

  What you can do is download Windows 10 Home, and then perform a new installation:

  How to download official Windows 10 ISO files

  then

  How to: perform a customized Windows installation

• I've upgraded to window 10, but not happy with windows 10 I returned to windows 7, but I'm unable to log on to the pc. the pointer of the mouse and keyboard are frozen device, even in safe mode.

  After the upgrade to windows 10, I loved not the style was thus to Windows 7, but I have not been able to log on the PC since. He's going through commissioning, but when on screen password box the pointer of the mouse and keyboard do not respond.

  This happens in safe mode for.

  The PC is a Sony Vaio laptop.

  Any suggestions,.

  John

  Hello Orwell,

  Thanks for posting your query in Microsoft Community.

  You have a Windows 7 installation disc?

  As you cannot start your computer at all, I suggest to run a Startup Repair to repair the damaged boot system files and try to boot into normal mode. See the section: How to use Startup Repair in the following link.

  Startup Repair: frequently asked questions

  If this does not help, try to boot from a disc to install Windows 7 on the Windows recovery environment mode and then try to run the Startup Repair tool and check if you are able to start normally with mouse and keyboard.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• The use of the ASDM with Windows 7, works not

  I have ASA 5510, I just upgraded to Windows 7 and installed the ASDM software.  The installation went well but when I run the ASDM all what happens is the top right of the window, here is a screenshot of what happens.

  

  no error or anything, I tried all compatibility modes.  I googled and searched this site but can't find an answer.  Thanks in advance

  ASDM version 6.2.3 from supports Windows 7.

  Here are the release notes for your reference:

  http://www.Cisco.com/en/us/docs/security/ASDM/6_2/release/notes/asdmrn62.html

  Hope that helps.

• Vista upgrade to windows 7 does not and could not roll back to vista

  I bought a retail pack for the Windows 7 upgrade. I tried to install it yesterday evening - took to always (more than 4 hours) and froze in several places for more than an hour. At the last second stage (installation of windows features) - he crashed and closed. Reboot, it says "set to level failed - rolling to the previous operating system". After about 1/2 hour of rolling back - it crashed again - blue screen "STOP: c000021a.» System fatal error. Process of initial session or the processes of the system ended unexpectedly with an error code of 0 x 000000000 (0xc00000001 0x0010037c). system was stopped.

  the laptop (a Dell Studio 1555) cannot be started and is not an operating system. A terrible catastrophe for what seemed like a simple upgrade. I followed all the instructions in the Windows tutorial "upgrade Windows vista to windows 7 ', no warning that I should set out a clean boot which I've since found in blogs. I'm mad at Microsoft for releasing a product that will destroy my system when you follow their instructions.

  I obviously need to re - install an OS - my question is... I have an other laptop Dell Studio 1555 which came with windows 7 and I have the installation disc. Can I use this disc to do a fresh install on this laptop and use the product key that came with Windows 7 upgrade disc?

  Otherwise, it will be a long and difficult process of re - install Vista, upgrade to SP1 and upgrade to Windows 7, and then potentially have fail again. Please notify.

  Boot from the Windows 7 DVD
  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• Printer Panasonic kxp 2123 xp of windows 7 works not very well

  Printer Panasonic kxp 2123 not work windows 7 works very well xp

  Hi, Oliver,.

  Have you installed the printer software?

  http://www.Panasonic.com/business/documents-Imaging/downloads.asp

  It works with Windows 7 before?

  Are you receiving error messages?  Post back verbatim, if you please.

  Look in the event viewer for errors that coincide with the date and time that the printer did not work.

  If the software has been installed and the printer worked, try the following:

  Start > type services.msc

  Press enter

  Scroll down to print spooler

  Right-click on the spooler and select stop

  Wait for Windows to stop the spooler

  Go to control panel > printers folder

  Right-click on the printer icon, then select open

  Do you see the documents listed in the print queue?

  Click file > cancel all Documents

  Start > right click on computer

  Select manage

  Click on continue in the UAC window

  Select Device Manager

  Click on the + sign next to Ieeee... compatible printer

  Right-click on the driver and select uninstall

  Click on the + sign next to imaging devices

  Right-click on the driver and select uninstall

  Click on the + sign next to printers

  Right-click on the driver and select uninstall

  Click on the + sign next to Bus USB controllers

  Right-click on the printer driver and select uninstall

  While the printer is turned on, unplug the cable from the printer

  Unplug the cable from the wall outlet

  Leave 5 minutes

  Plug the cable into the wall jack, and then the printer

  Restart your computer and let Windows install the drivers

  Open Services.msc and start the print spooler (follow previous directions)

  Try printing again