USB 3.0 ports dv6-7014nr acting as USB 2.0 ports

I FINALLY got an another USB 3.0 - the Samsung Galaxy Note 3 - device and connected on USB 3.0 to my HP laptop. Without a hiccup, recognizes the port and the phone connects... but a popup advises me that the transfer of data and load would be faster if I used a USB 3.0 port.

I tried all USB ports on this machine, with exactly the same result. What happened to USB 3.0 on my laptop, and how can I restore it?

Thank you!

Using a USB 3.0 or usb 2.0 cable? This could be the problem.

Tags: Notebooks

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