User account of daughter does not load
Hello
I have 3 account more a 'guest' a/c on my Dell PC. I am running Windows 7 (64-bit).
One day, my daughter just could not log on to their account. The PC gets to the screen when I connect (I am the administrator) and lists all the names a/c, including his own. I push the button and just get a message saying that the logon has failed or something similar. I don't remember exactly.
His user account is displayed in the control panel where you manage account as usual. She doesn't want delete me it has saved on it jobs. Of course, being only 13 years old, she has not thought for support even though I have him constantly say. It has its own USB key. I dare not let its user to the external hard drive.
Any suggestions please. Please keep it simple if possible. I'm ok with computers, but not great.
Thank you very much
Hello
See if that helps you.
1 do a system restore, if necessary in Safe Mode, from before the problem:
http://www.SevenForums.com/tutorials/700-system-restore.html
Enter the Mode Windows safe. Use the arrow keys to navigate and the ENTER key to select Mode
http://www.computerhope.com/issues/chsafe.htm#03
See you soon.
Tags: Windows
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Access the menu advanced startup options by turning on your computer and pressing the F8 key before Windows starts. In the advanced startup options select safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
If the problem persists, you can deduct that the user account is corrupted
Step 2: Create a new administrator account and then try to repair your user account
Create-a-user account
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account
Difficulty of a corrupted user profile
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After the back if you have any questions
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