Using ACS to refuse to see the support

I'm trying to refuse technical support of show control using authorization of Cisco Secure ACS (photo included) orders games. All others refuse orders are working (is show running-config) but no matter what I do the tech show is unsuccessful. Any ideas?

You have these orders of authorization configured?

AAA new-model

AAA authentication login default group Ganymede + local

AAA authorization exec default group Ganymede + local

AAA authorization commands 0 default group Ganymede + local

AAA authorization commands 1 default group Ganymede + local

AAA authorization commands 15 default group Ganymede + local

RADIUS-server host 10.1.1.1 key cisco123

Debug aaa author should display:

AAA/AUTHOR/CMD: tty2 user (2846421758) = "switchuser.

AAA/AUTHOR/CMD (2846421758): send service AV = shell

AAA/AUTHOR/CMD (2846421758): send cmd = AV display

AAA/AUTHOR/CMD (2846421758): send AV cmd - arg = technical support

AAA/AUTHOR/CMD (2846421758): send cmd - arg = AV

AAA/AUTHOR/CMD (2846421758): found list "default".

AAA/AUTHOR/CMD (2846421758): method = Ganymede + (Ganymede +)

AAA/AUTHOR/TAC +: (2846421758): user = switchuser

AAA/AUTHOR/TAC +: (2846421758): send service AV = shell

AAA/AUTHOR/TAC +: (2846421758): send cmd = AV display

AAA/AUTHOR/TAC +: (2846421758): send AV cmd - arg = technical support

AAA/AUTHOR/TAC +: (2846421758): send cmd - arg = AV

TAC +: Ganymede server-group using "Ganymede +" list by default.

TAC +: opening TCP/IP 10.1.1.1/49 Timeout = 5

TAC +: open handle TCP/IP 0x2E8FEA4 to 10.1.1.1/49

TAC +: 10.1.1.1 (2846421758) AUTHOR/START waiting in line

TAC +: AUTHOR/START (2846421758) dealt with

TAC +: (-1448545538): received the status of response author = FAIL

Be sure to change the initial authorization of the ACS Shell command...

refuse technical assistance rather than deny tech.

Tags: Cisco Security

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