OfficeJet Pro K8600DN: OfficeJet Pro K8600DN. Win 10 refuses to see the duplex unit

The printer is connected to a HP/Compaq PC 6300 Win 10. Fortunately, it prints monoface but Windows always responds with the message "the Document has been configured to print by using the Automatic Two-Sided Printing module, but module is not installed in the device. The document will print one-sided "." The duplex unit IS installed in the printer and works very happy for many years under WIndows XP and Windows 7 (but using a different computer). I tried to remove the printer and all its files, download a new complete system of driver HP (OJ_SF_K8600_140_408 - 4.exe), reinstalling without success. The properties of the printer show the duplexer "installed". Any ideas? (other that throw the printer and buy a new one!)

Have heard by now the support of HP telling me:

"I must inform you that the printer you are currently using is supported only
up to Windows Vista operating systems. Therefore, to use this printer solution
would be to install another operating system, another more ancient, such as Windows Vista, Windows XP,.
Windows NT or Windows 2000 "

Not even the Windows 7! that she will roll!

My initial conclusion was correct, HP do not give something.

Thank you all for your help, I will now look at other manuafacturers for my printing needs

Tags: HP Printers

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