using c309g with Windows7

I recently updated my old Toshiba laptop for a HP Pavilion DV7.  I can't the printer I had (C309g) to allow me to scan from it.  After spending nearly 3 hours with Best Buy, their conclusion is that the C309g has been programmed to work with Windows XP and "goes nuts" If you try to use it with the installation of Windows 7.

Is this true?  Would it be possible to have two products that do not work with each other?

Hi rmattson325,

Download and run (SDU) from the link below. I would like to know what are the errors you receive?

http://www.HP.com/go/tools

Tags: HP Printers

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