Using Photoshop CS6 and Illustrator on Mac OS 10.10.5 CS6

I used Photoshop CS6 and Illustrator CS6 on my old Mac with OS 10.7.5. I got a new Mac with OS 10.10.5 and migrated everything on. However the Photoshop and Illustrator has stopped working. Adobe's Web site gave no clue on what I need to do, not even an offer of upgrade at a price. It seems that I have to buy and download them could before they say anything.

Hi Xiaolis1744952,

Migration of Adobe programs generally does not work because of hidden registration files. However, you can install your CS6 Photoshop and Illustrator by downloading programs directly and installation using your order number. Follow these steps:

  1. Uninstall the migrated programs: Uninstall Creative Suite | CS5, CS5.5, CS6
  2. Clean the remains of problem using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
  3. Download a new copy of your programs CS6: applications download Creative Suite 6 and follow the instructions to install.
  4. You may want to consider this discussion of new instructions on the download and installation: How to download, install and activate Adobe applications.

If you encounter problems or have any questions, feel free to post a reply to this discussion.

Best,

Del

Tags: Adobe

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