Using SMART board with Vista

I was told that the problem I have with my SMART board is a Vista problem.  When I try to use the Board and edit pages, move pages with scrolling and bar other I have to go back and use my lap top.  Also when I'm doing these things a "shadow" of a mouse appears.  I used the Board on my old lap top with xp and had no problems.  Any ideas?

I work as a partisan TI on a campus of the school in Switzerland. We also use Vista in one of our schools, and they also have smartboards. We do not have this problem, so I would say that this is not the problem of vista. I think Smarttech really not support Vista, perhaps that they are still working with xp (like many others) and think: vista sucks, we don't really support it... but that's just my opinion, I never asked them.
The only problems we have at the moment are: Circle flashing at the level of the mouse cursor (the sandclock :)) alternative when a smartboard is connected... it's because Vista has its own Tablet PC features and smartboard deliver its own tablet pc features and these other two bug.) On Windows 7 this problem disappeared, thankfully... and then the school to win7 soon!
We received a delivery of smartboards in the last week (school holidays) and install. Now, we got some PC how to have a cursor of mouse jerks, you can not work on this pc, its slow reeeeeaaaally... the matrix bullet time - is going to be lightning fast compared to this :)

Last Thursday, I found the solution: remove it ' Smarttech virtual Tablet PC ' (or almost similar name, you know, when you see :)) driver in device management, restart and the problems disappeared.

We do not have the problem describe you with smartboard and vista... and we had a lot of smartboards with vista pc (I think about 50). We have the real updates and SP2 of vista installed, but we had no problems on the Vista SP1...

The problem with your shadow-mouse: http://www2.smarttech.com/kbdoc/124970

SmartBoard tools etc aren't on the Microsoft Compatibility Center, but in our schools work, although there are a few bugs. I think it has something to do with your installation... some other 3rd party software that occurs the problem or not the current version of smartboard tools and software (but we also do not have this problems with older versions of the software driver or laptop smart product).

I hope I could help a bit.

Best regards
Stephan

Tags: Windows

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