using the Creative Suite Standard 4/design with new I-Mac/sys. 10.11.5
I've just upgraded to a new Mac. When you try to load my CS4 disks, I entered the serial No. According to needs. It has been accepted, but then the next screen asked on updates. I put in the same info, CS 4 and the serial No. It has not been recognized. That is what it is? Are there any available 4-6 upgrade?
If your CS4 is an upgrade, not a full version, you will need to enter your PREVIOUS serial number
Tags: Creative Suites
Similar Questions
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can I install CS5 on my laptop if 2 people already use the creative suite? I've now been referred to as forums after talking with the customer service and technical support online
I was told they are separated once and also says to check the forums?
Yes you can.
~ Rohit
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And anyone who has used the creative cloud cleaner to help with installation problems? I should try?
Hi Alison,.
You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.
How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems
Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues
Let us know if that helps you solve/Rolling back Photoshop.
~ Assani
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Creative Suite Standard Student - transition from Win to Mac OS
Hello
A few weeks ago, I bought the edition of Creative Suite Design Standard for Windows students. Now I have not verifyed as I am a student, so I don't have an activation key.
I know how to get the key. I just had to wait for my new records of the University and yesterday my father gave me his MacBook Pro 15 "for a good price.
I would like to know if it would be possible to change the operating system and use the Creative Suite without having to buy a new for mac os.
So far, I have not contacted the Support from Adobe.
I would be very happy if someone could help me with my problem.
Greetings
Konstantin
Order a swap of platform for the Adobe product or language Exchange
Mylenium
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I would like to install my Adobe Creative Suite 5.5. on my new laptop (Mac), unfortunately, this is the version for Windows. Should I me is it possible to switch from Windows to Mac?
You must upgrade to CS6 in the platform. Refer to this:
Exchange a product for a different version of the language or platform
Mylenium
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I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?
Contact support and get this sorted out.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.
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Passage to the Creative Suite 5.5 Design Standard from one laptop to another
I have Adobe Creative Suite 5.5 Design Standard and trying to move it to a new laptop. I disabled it on the old, but when I enter my serial number on the new laptop, I get an error message that the serial number is valid, but the product is not recognized. There is a dropdown menu, but my product (5.5) is not listed. How can I get the program on the new laptop? My old laptop is Windows 7 and the news is Windows 10.
Are you being invited to enter the serial number previous qualification after having entered the serial number CS 5.5?
If so, please see link below:
Error: "this serial number is not for a product calling it" | Adobe Creative Suite
You can also check with the help of Adobe:
[Click the button still need help and select the Chat option]
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Hello, Adobe Help and Support,
I am owner of an edition of Adobe Creative Suite CS5.5 purchased Design Premium student-teacher, I graduated from a college in four years, in 2014. I always have an ID of the paper version of my community college, as the only form of valid evidence that I was a student, my four year old ID has been moved.
It would be nice to use my ID Community College to install the CS5.5 on my Mac Book Pro?
Impatience on your part.
Thank you for your time, patience and understanding.
Sincerely,
margaretCG616
HI Margaret
You will be able to install with this ID. Please go to quickly find your serial number to find the serial number and download CS5.5 Design Premium, you can follow: Download CS5.5 products
I hope this helps.
Thank you
Varun
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Problem installing Creative Suite Standard 6 Design
Illustrator has no charge. InDesign and Photoshop load correctly.
When you install on a new computer, please download a new installation instead of trying to transfer or migrate files from a backup.
Please try to install from this link: Download produced CS6
After downloading the installation files, see these instructions to extract the files and install your product.
These links may be useful if you need assistance:
Troubleshoot Creative Suite download
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Troubleshoot installation with the log files. CS5, CS5.5, CS6
Installation and launch log errors | CS5, CS5.5, CS6, CC
Guinot
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All other applications in Creative Suite 5.5 loading properly.
@
do you mean that you see installation cs5.5 errors?
If so, you can benefit from using compatibility mode to install and if you use a disk, copy the contents into a desktop directory.
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Error installing Creative Suite Standard 6 Design
Try to install it for hours and keep having this error message
I use PC, Win 7
-1 fatal Error (s), 0 error (s), 0 warning (s)
FATAL: Payload ' {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 6.0.98.0' information not found in Media_db.
Thank you very much, Jeff.
I tried to delete all the common files from Program Files - common files - Adobe, and it worked.
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Recently, I upgraded my system in San Francisco Helvetica font, but I can't use the San Francisco Police Department in one of the Adobe Creative Suite applications (IE Photoshop, Illustrator, etc.). Is it possible for me to use in these applications? If this is not the case, how can I get a copy I can use the Creative Suite?
So... Update: week last Apple released version beta of the San Francisco police to iOS9 and developers of El Capitan: Fonts - Apple Developer
Only available for download from the composition of the Apple Developer ($ 99 / year)- BUT the download link is unavailable today (San Francisco policies |) Apple Developer Forum)
Once they fix the download and it ends up working with Adobe applications, I will let you know!
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my apple MacBook Pro laptop is compatible with the new program of the Creative Suite 6?
I own a laptop Apple MacBook Pro, I currently have the operating system Mac OS X Lion 10.7.5.
my laptop is 13 inches not one 15-inch.
Here are the following info on my apple computer below:
Processor Intel Core i5 2.5 GHz
Memory DDR3 4 GB 1600 MHz
Graphics Graphics Intel HD 4000 384
Software Mac OS X Lion 10.7.5 (11G 63)
I want to assure you that the new program of the Creative Suite 6 is compatiable with my Apple
computer before buy you. my mother last year had brought me the program creative suite 5
for my desktop Dell however, this computer later crashed and now I'm stuck with
CS5 program, my mother brought, because this version of this program, she brought is
only for a desktop computer computer who has a windows operating system not for a Apple
computer with a mac operating system. at the time my mother nor I knew, if I
would receive a new computer apple, I need the program for school while I
could work on assignments at home. Now I'm currently stuck with the
Windows version of CS5 program which I'm unable to all. I tried to install it on
my computer apple laptop several times before but, I only finished upward to say an error message
only software I had would not install on the computer for some unexplained reason.
Post edited by: mzpretty3
Hi mzpretty3
Please see the Minimum system requirements for CS6: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html
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Creative Suite CS6 installation fails with strange error message
I've recently updated Creative Suite Design Premium 3 for Mac to Creative Suite Design Premium 5.5 for Mac. I am eligible for a free upgrade to Creative Suite Web and Design Premium 6 for Mac and is waiting to receive a serial number for this update from Adobe. I have an Intel Core i5 iMac with 8 GB of RAM and OS X 10.7.3 on it.
I downloaded today (May 8) Creative Suite Web and Design Premium 6 and tried to install it as a trial version (to fill the time until I get the serial number). However, the installation has failed several times after 30 minutes and after I installed a lot of folders and files with the error message 'failed to install. Genuine Adobe software check failed. The product you want to install is not a genuine Adobe software and appears to be counterfeit. "Before attempting to install this final version that I downloaded today on the Adobe site, I had never a beta version of the Creative Suite 6 or one of its components installed.
I then uninstalled the Creative Suite Web and Design Premium 6 with the Adobe uninstaller, restarted my computer and also let the tool cleaner of the Creative Suite from Adobe (which did not find anything more uninstall).
After that, I rebooted the computer again and tried again to install Creative Suite Web and Design Premium 6 and obtained again - after about 30 minutes of activity of the facility - the same error message.
When I let the installer again he offered only Acrobat, Illustrator, Indesign, and Photoshop as programs that may be installed. I chose only Indesign and Photoshop and this installation is completed without error message. When I let the installation program to run once more again it now offered only Acrobat and Illustrator as programs which could be installed. I chose only Illustrator and this facility is not ended, but ended (at 99% installation) with the same error message again. Although Indesign was allegedly installed successfully I can't launch it. Whenever I try to start it its icon bounces in the dock for a long time and then everything disappears just once again.
Anyone here have an idea what's going on here and how this might get fixed? Why is the software that I downloaded directly from the site considered Adobe as false?
Greetings - kmr2012
All the direct download of the CS6 trial and very good instructions links how to operate without the maddening Adobe downloader can be found here:
http://prodesigntools.com/Adobe-CS6-direct-download-links.html
There need an Adobe account to use these links.
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Adobe Creative Suite 5.5 Design Standard for PC. Installed but the program does not launch because the folder is empty. An ideas?
Thanks for the reply. I am a little resourceful orphan and I now work on my own. If I still have problems I'll be back. Once again thanks for the reply.
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