Using Windows XP. He has a program called "classic phone tools. What is this for?

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  Sorry we don't communicate via this forum.

  You need a real antivirus because these are the two antispyware. You have the PCtools antivirus
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  -------------------------------------------------

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  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

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  http://www.Malwarebytes.org/

  I hope this helps.

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  I'm sorry to know that have problems you with pictures. As I understand it, you cannot view the images sent by a sender after the installation of Microsoft Office 2003.

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  1. what email client has been installed earlier?

  2. do you get an error message when you open the image?

  3. the problem persists with images of a particular format?

  4. the problem when you get the photos from a particular sender?

  Reply with answers to help you in a better way.

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