USPTO tiff files worked for years can not be read-chrome works

More than 2 years, Firefox has seen images Tiff at the Patent Office. A few days ago it stopped working. The error message says a plug-in Alternatiff or Apple Quicktime. I have reinstalled the Alternatiff plugin, but always without success. I uninstalled and reinstalled Firefox and still nothing. I tried the Google Chrome browser on the same computer and he saw the pictures of patents without problem using the Alternatiff plugin as Firefox had always done in the past.

   I have cleared the browser history and purged all cookies but no effect.
   My computer is a 64 bit Compaq about 4 years old. Operating system is Windows 7.

Hmmm, maybe...

Firefox can find plugins in several places and most installers add a registry entry pointing to the location, but some are not, relying on an old folder "shared" plugin Firefox 21 changed the location of this folder, leaving you with two options: (1) move the files yourself, or (2) to set Firefox to check the old location. This second step is described in this article: Windows Media or other plugins doesn't work after updating Firefox.

Who help me?

Tags: Firefox

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