Validation of creative cloud e-mail is sent to the wrong address
So when I open the creative cloud, it sends an email to an address verification in my house, no one knows how to access. Any help on how to change that address is email the verification email get sent?
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-e-mail https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
or
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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I can't connect to creative cloud, and so I can not install the Photoshop account I paid for. I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password. Help, please. Thank U
Hello
Please contact the support.
Concerning
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Hello! I have already repeatedly sent an invitation to a new user of creative cloud. This invitation never reaches the level of the receiver. Or even anti-spam filter in the other mailboxes this mail to find. Is it because the word testuser occurs in the mail?
Hi Eric, if you have tried all the steps from the link mentioned in the previous post, please Contact Customer Care
Atul_Saini
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Dear all,
We bought for my daughter "Creative Cloud - edition for students" last November, the Bill on the name of my wife XXXXXXXXXXXX XXXX.
While facing a problem and not my daughter downloading could not manage the download until the end, it has stuck at 70%
She got in touch with your technicians and specialists to your company, but no one was able to find the solution!
During this time we've paid for 4 months with no result and no company seems to take responsibility to solve this problem in a serious way.
I hope that you will agree with me that this is not an acceptable situation.
to summarize, we have 2 problems: one on the technical aspect, which must be fixed very quickly, one of the business side, that we've paid for 4 months for nothing
That's why I ask you to communicate with me or my daughter by e-mail to set up a telephone meeting, first knowing that my daughter is very busy with his studies and often moving.
below our e-mail address: [email removed by Moderator]
looking forward to your feedback in return and you thank for your attention
Kind regards
Rolf bauer
[Private information removed by the moderator - see http://forums.adobe.com/docs/DOC-3731 ]
You must work with the support of Adobe directly to solve this problem.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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Hello
I entered an incorrect email when buying creative cloud, (adding a new "." in the middle of the email)
Now I can't get on the account due to not being able to check the address of e-mail (which was false), ideas? (I tried to register the address with others". "but said yahoo this is taken?
Now, I opened another account here just so that I can ask this question.
Any ideas?
Thank you
PS > I'm leaving now, but you come back tomorrow. Thanks again.
Hello
Please refer to the instructions below links and try to change the Adobe ID:
The Adobe ID, log in using account and
If you still need help please contact support: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Let us know if that helps.
Kind regards
Bani
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Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?
Hi Hendy20,
If you are not able to disconnect from the trough step Creative Cloud Desktop Manager, please follow the steps below:
Delete the OPM.db file:
- Close the creative cloud application.
- Navigate to the OOBE folder.
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE - Delete the file opm.db.
- Launch the creative cloud.
If you are not able to find this file, please see the following link, maybe it's because your library is hidden.
http://helpx.Adobe.com/x-productkb/global/access-hidden-user-library-files.html
Please, let us know how it goes.
Thank you.
Arnaud.
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I have a problem with my email certification.
A few months ago, I created an account "wrong". Now, I bought (45 minutes ago) the CC in Photoshop (Photoshop + Lightroom) to offer. After you download the creative cloud, it will return the wrong address... (but this has been changed to return to my correct before buying!) Can someone help me? :-(
Best regards from the Austria!
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Windows Vista, Windows mail, the address is a MSN
........... It cannot be sent indicating a wrong address on a member.
If you delete this one address, will you be able to send group mails?
If so, and if address is correct, then the problem seems to be out of this member.
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POP problem.
Your mail is sent to another email address. To stop the transfer of your mail, go to Options. This message appears everytime I open my hotmail id. My id is - * address email is removed from the privacy * . What to do to remove this also email identification which was related to the import has been deleted, I would also like to remove the POP folder in the account that is being displayed. Please help me I'm getting bored.
Hello
The question you have posted is related to hotmail so that it would be better suited to the Windows Live community. Please visit the link below to find a community that will provide the best support.
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Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files?
Yes, take care that the camera has been added in Camera Raw version 9.5.
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I discovered this morning that when I reinstalled Adobe Audition CS6 following a reinstall of my OS several weeks ago creative cloud was also installed without my knowledge. I do not use creative cloud, and when I tried to run the program to uninstall creative cloud, I was told I couldn't because there are applications on my computer that required it.
This is not true. I had been using hearing for several years without creative cloud. And - to my knowledge - the only other Adobe apps on my computer are Adobe Reader and Flash player plugins, etc.
Then I logged on my Adobe account, whereupon I was informed that Adobe Creative cloud could not be used on my computer because my operating system does not support.
Really? This leads me to ask, then, why - if Adobe thinks he knows my computer and my needs well enough to install software without my consent - it install an application that was not compatible with my operating system... and then tell me that I couldn't uninstall it because several applications required it?
I like Adobe Audition. But there are other audio apps out there I could go to in a second, from companies that are not so arrogant as what what they please, with the computers of the users.
Is there something I am overlooking here?
The Creative Cloud Manager replaces what was the Adobe Application Manager - you have not the creative cloud installed as much as you think the management part.
Myself, I just uninstalled as soon as I saw it on my machine I have / did not want to interfere with my machine somehow CC. I'm so without a Manager, but also with less worry about CC with my CS programs.
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Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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I can't find Fireworks on creative cloud. Fireworks is included with the subscription?
I can't find Fireworks on creative cloud. Fireworks is included with the subscription?
I need to download Fireworks and install it on my desktop, but is not in the app Manager?
Hi Nigel,
Yes the Fireworks is included in your creative cloud,
You need to open the Office of creative cloud App go to the select Apps - filters and version - previous version selection Fireworks
I have attached the screenshot
Let us know if it works
Kind regards
Aurélie hamadi
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Cannot update Creative cloud update Win7 error 1.
The only solution that I find in the forums is to remove ALL Adobe applications and reinstall.
Seriously?
No need to uninstall other Adobe applications, except Adobe Creative Cloud desktop application.
Follow the procedure below:
Uninstall Adobe Creative cloud only.
Using creative cloud | Uninstall the creative cloud desktop application
Restart Computer after uninstalling cloud creative app. Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Disable the firewall temporarily. [Optional step]
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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I favor creative cloud, with photoshop, I have in the office and at work. One home is 16.1.1 and office 16.0.0 version. How can I get the Office to be updated?
Hello
Greetings!
As your IT team to do.
Concerning
Jitendra
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