vCenter 6: research MOB Service repeatedly prompts for credentials

Hello world

We have 2 vCenters Windows based in our environment, with the following windows + vCenter configuration of version:

Windows Server 2008 R2 with vCenter 6.0 Update 1 (Embedded Architecture PSC)

Windows Server 2012 (not R2) with vCenter 6.0 Update 2 (Embedded Architecture PSC)

On both of these vCenter, we replaced the machine graduated with a 3rd party CA signed certificates (in the case of the vCenter 6.0U2, this has been done while version 6.0U1.)

For some reason, trying to apply patches with SSL trust anchors broken documented in VMware KB: vCenter server certificate validation error or a service platform for the VMware Solutions external... controller When you go to the search interface of the MOB service @ https:// < vcenter-FQDN > lookupservice/mob, I'm prompted repeatedly for credentials to connect.  I tried the [email protected] account, but also integrated AD who have administrator SSO access accounts.  In both cases, these identification numbers can connect to the PSC / vCenter, fine, but nothing seems to authenticate with the MOB interface for the search service.

On the two vCenters as well, if I try to access the web interface of the PSC via https:// < vcenter-FQDN > / PSC, I get an error:

State HTTP 400 - an error has occurred when sending a request for authentication on the Server Single Sign-On PSC - null

type of status report

An error occurred when sending a request for authentication on the Server Single Sign-On PSC - null

Description the request sent by the client is syntactically incorrect.


I am confident that the two symptoms are related, as we have other vCenters based on Windows running 6.0 Update 1 when it is not a problem.  However, I was at a loss to identify the cause to find all the logs that are correlated with the web interface of the PSC errors or failed authentications in the CROWD.


Would appreciate advice or guidance on how to solve this problem.  Without being able to connect to the CROWD, we are unable to troubleshoot SSL certificate I described above.  Thank you very much in advance!

I figured out the problem and documented the findings in my blog here: Troubleshooting expired certificates with vSphere PSC 6 | Virtually understood

Tags: VMware

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