video files preview 'this file cannot be previewed because of an error in the windows media player manager rich low."

I used to be able to watch VIDEO (including the .avi) files in the preview pane in windows Explorer, but it has since stopped working. This change took place after the update to the latest version on windows media player. (version 12.0.7601.18150)

attempted fixes:
1. in options from files of the variations of tab - all reviews of checking / unchecking "always show icons, never thumbnails" and "show previewhandlers in the preview pane. the first has nothing to do with this problem. However, the 'show previewhandlers... '. "when checked this error message is displayed in the preview pane" "this file cannot be previewed because of an error in the windows media player rich preview Manager." When unchecked the poster preview pane a thumbnail with the icon of the program it is supposed to open, in the present case, WMP, this correction allows the preview of the PHOTO but NOT of VIDEO. " also I reset by default, of course.
2. they also examined the options under system settings panel-advanced control and troubleshooting without success.

all the less someone ' one can confirm that there is a problem with windows media player? or it comes from windows Explorer?

UPDATE:

I found this temp. The difficulty of the problem:
https://www.YouTube.com/watch?v=xBgrJ3XO-Z8

This shows that the problem is with WMPRPH.exe (Windows Media Player Rich Preview Handler) it happens when wmprph farm, now if someone knows how to impose this program to continue to work as it should which would solve my problem.

Tags: Windows

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    Syed - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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