Videos YouTube in Captivate-published files are now grown on the right side. Resolution?

I already have the Captivate files eLearning modules and published using SCORM in my LMS. The files were fine. When I saw yesterday all the YouTube embedded files are truncated on the right and have 'dead space' on the left. It's as if they all are moved to the right. I have seen discussions on changes to the YouTube videos with the YouTube result does not. My question is a little different because the videos are present, but cropped. Also, the lower bar is part and I need it for viewers turn on the closed captioning (a large part of my audience is deaf).

Is there any solutions for this? (Note that I have not access to a video server).

Thank you

Mary

HI, Mary.  Jump again, site of Captivate said that HTML5 output is no longer supported in Internet Explorer 9 or later, Safari 5.1 or later, and Google Chrome 17 or later.  Although not listed do not, the new Microsoft Edge works very well, too.  I find that older versions of browser are disappearing, but some of the less tech savvy people I work with are still using IE 8, so I suspect that it is perhaps a question based on your description of your target audience. In addition, the HTML5 version works fully in Firefox, the latest version, which is the main reason I publish in swf and html. I have fortunately only publish in html and encourage users to update their browsers, if it wasn't for Firefox problem.

Of course, knowing this does not solve the problem.

Chris

Tags: Adobe Captivate

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