View-PCoIP does not connect on the desktop with ViewPlanner, but does not connect manually

I saw this mentioned in a few subjects, but I've not seen a resolution.

I configured a remote view-PCoIP see Planner run profile. The customer and and food Office of VMs on. The Office is a newspaper and connect the client starts the view Client PCoIP. It connects on the view connection server, but not on the desktop. The error message is 'office 'Unknown' is not in the list of desktop titled. (see the folder of the image as an attachment).

I press the OK button on the error message, start the Client view manually, by using the same credentials see Planner in AD, and I am able to connect to connect to the server, then the virtual desktop computer. The job see Planner runs even at this place (if I don't stop to see Planner first).

Two days ago, that I was able to run a desktop computer without problem running 10 profile. Since then, I've added several hundred offices at the pool, no other configuration change I can think. The pool is an automatic with floating assignments, office computers are supplied with View Composer. The 'Test' AD security group has the right (see image file).

I don't understand why see Planner cannot connect to a desktop computer, so that I can do it manually.

I see the same behavior with a single or multiple, virtual machine run profile.

Here is an extract from the journal of the unit (all IP addresses are on an area of temporary laboratory, so I really don't like if they are exposed).

Thanks and greetings

Wednesday, March 26, 2014 23:17:29 DEBUG add users ['Test_1'] for security AD Group: Test
Wednesday, March 26, 2014 23:17:29 DEBUG all users added to AD security group: Test
Wednesday, March 26, 2014 23:17:31 DEBUG returning to the current state: 0 with status message: [IP recorded: desktop: 0, Clients: 0] [the workload began on machines 0] [Uploaded results-> desktop: 0 (0 errors), Clients: 0]
Wednesday, March 26, 2014 23:18:19 registration of new customer INFORMATION: 10.128.33.73
Wednesday, March 26, 2014 23:18:19 INFO current registered status machines: [pairs required: 1] [clients: 1] [server: 0]
Wednesday, March 26, 2014 23:18:20 new INFORMATION server registration: 10.128.33.132
Wednesday, March 26, 2014 23:18:20 INFO current registered status machines: [pairs required: 1] [clients: 1] [server: 1]
Wednesday, March 26, 2014 23:18:20 INFO get the IP address Office VM-1 of VC
Wednesday, March 26, 2014 23:18:21 DEBUG returning to the current state: 0 with status message: [IP recorded: desktop computers: 1, customers: 1] [the workload began on machines 0] [Uploaded results-> desktop: 0 (0 errors), Clients: 0]
Wednesday, March 26, 2014 23:18:30 INFO get the IP address VM VC client1
Wednesday, March 26, 2014 23:18:30 INFO got the client1 virtual machine IP address: 10.128.33.73
Wednesday, March 26, 2014 23:18:30 INFO get the IP address Office VM-1 of VC
Wednesday, March 26, 2014 23:18:30 INFO obtained IP address for the virtual office-1 computer: 10.128.33.132
Wednesday, March 26, 2014 23:18:30 DEBUG IP: 10.128.33.73-> name: client1
Wednesday, March 26, 2014 23:18:30 DEBUG IP: 10.128.33.132-> name: office-1 computer
Wednesday, March 26, 2014 23:18:30 INFO query: SELECT * from hostinfo where IPADDR = "10.128.33.132."
Wednesday, March 26, 2014 23:18:30 INFO Running query: UPDATE SET is_Client = '0' hostinfo, State = 'Unpaired', name = 'computer office-1 "where IPADDR = '10.128.33.132'".
Wednesday, March 26, 2014 23:18:30 INFO query: SELECT * from hostinfo where IPADDR = "10.128.33.73."
Wednesday, March 26, 2014 23:18:30 INFO Running query: UPDATE SET is_Client = '1' hostinfo, State is 'Unpaired', name = 'client1' where IPADDR = "10.128.33.73."
Wednesday, March 26, 2014 23:18:30 INFO registration remaining VMs
Wednesday, March 26, 2014 23:18:30 reached the threshold of the INFO for the number of machines... The plan of starting reference...
Wednesday, March 26, 2014 23:18:30 INFO waiting for virtual machines to settle and sleep during the time scale
Wednesday, March 26, 2014 23:18:40 DEBUG of waiting for prefixes map to be extracted from Server view...
Wednesday, March 26, 2014 23:18:41 INFO function call right with arguments: (pools: [], domain name: domaine.net, groupnames: ['Test'])
Wednesday, March 26, 2014 23:18:41 groups of security of the object DEBUG AD ['Test'] to the office pool
Wednesday, March 26, 2014 23:19:10 INFO assigning client-server for 1 pair
Wednesday, March 26, 2014 23:19:10 INFO Running query: UPDATE hostinfo SET state = 'Matched' where IPADDR = "10.128.33.73."
Wednesday, March 26, 2014 23:19:10 INFO Running query: UPDATE hostinfo SET state = 'Matched' where IPADDR = "10.128.33.132."
Wednesday, March 26, 2014 23:19:10 INFO query: INSERT INTO testinfo (test_name, ClientIP_FK, ServerIP_FK, Protocol, username, password, test_state, start_time, type) values ('PCoIP-1VM', '10.128.33.73', '10.128.33.132', 'View-PCoIP', 'Test_1', "passw0rd", "waiting", '2014-03-26 23:19:10 ', 2)
Wednesday, March 26, 2014 23:19:10 request information: SELECT * from testinfo where testname = 'PCoIP-1VM' and test_state = 'pending' and ClientIP_FK = '10.128.33.73' and ServerIP_FK = '10.128.33.132. '
Wednesday, March 26, 2014 23:19:10 INFO -.
Wednesday, March 26, 2014 23:19:10 INFO launch the execution plan for the run profile
Wednesday, March 26, 2014 23:19:10 INFO -.
Wednesday, March 26, 2014 23:19:10 DEBUG begins to gather statistics periodically VC...
Wednesday, March 26, 2014 23:19:11 INFO from the workload for all assigned pairs...
Wednesday, March 26, 2014 23:19:11 INFO remote command running on 10.128.33.132 machine: Logoff
Wednesday, March 26, 2014 23:19:11 command run on the remote computer INFO: Logoff
Wednesday, March 26, 2014 23:19:11 INFO wait until all desktop computers have disconnected
Wednesday, March 26, 2014 23:19:21 INFO continues the race after waiting
Wednesday, March 26, 2014 23:19:21 INFO looking for name of the cluster for computer office-1
Wednesday, March 26, 2014 23:19:21 INFO Running query: UPDATE hostinfo SET state = 'Busy' where IPADDR = "10.128.33.73."
Wednesday, March 26, 2014 23:19:21 INFO Running query: UPDATE hostinfo SET state = 'Busy' where IPADDR = "10.128.33.132."
Wednesday, March 26, 2014 23:19:21 request information: UPDATE SET = '1VM-PCoIP' test_name testinfo, Protocol is 'View-PCoIP', name of user = 'Test_1', password = 'Q1w2e3r4!', test_state = 'Running', start_time = "2014-03-26 23:19:11" where test_id = 2837
Wednesday, March 26, 2014 23:19:21 INFO running commands remotely with args: customer: 10.128.33.73, server: 10.128.216.88, Protocol: view-PCoIP, test_name: PCoIP-1VM, vmuser: Test_1, vmpasswd: Q1w2e3r4!, workprofile: {'IEbpm': 1 L, 'ARbpm': 1 L, "Thinktime": 2 L, "name": "StandardBenchmarkProfile_1i", "hosttime": 1, "random": 1, "iterations": 1 L, 'OMP': 60 L, 'video': 2 L, 'applist': ' WORD, ACROBAT, IE_APACHEDOC, EXCEL_SORT, 7ZIP} {, PPT, FIREFOX, OUTLOOK, IE_WEBALBUM, VIDEO '}, poolname: unknown, domain name: TMIOCONTROL
Wednesday, March 26, 2014 23:19:21 INFO by adding the callback function for the remote root object to ipaddr: 10.128.33.73
Wednesday, March 26, 2014 23:19:21 INFO added reminder for the command startWorkload on the client 10.128.33.73
Wednesday, March 26, 2014 23:21:02 INFO connection started from the client: 10.128.33.73

I think the name conventions 'computer of office-{n}' and Office-{n}"may be causing the problem. Can you try just to office-{n} and go to View server, open a command prompt and then run "python c:\listener.pyc" and after the release?

Tags: VMware

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