View the users get randomly disconnected

Hallo

We have a customer with the following:

• View 4.0.1

• Composer 2.0.0

• Agent 4.0.1

• Customer 4.0.1

• Wyse V10L terminals

On very rare occasions, some users disconnected from their session. If you look at the journal entry for the user, it is stated that a logoff "CONNECTION_BROKER" was opened.

Any ideas why and a possible solution?

It's on the Wyse V10L terminals and fat terminals/PC with customer

You can find the screenshots of error attached.

Have they been loggin for about 10 hours? This is the maximum defaul session, can be configured on the tab global air.

Best regards

Linjo

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Tags: VMware

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