Virus that stops at your computer
I think I have a virus, he got yesterday. When I turned on my computer, everything seemed fine. It closes without warning, tried to restart, shut down once again, restart, windows loaded, 10 seconds later stops again. Screen says my computer was in jeopardy and my Norton has been disabled, click here to restart. I did it, directed to the site Web of Norton, followed the links, everything seemed fine, ran a scan, checked everything. When I closed Norton, just for a split second, I saw a screen that says "You are dead" and a picture of cartoon of a man with x for his eyes, simulating that he was dead. Guys do you have experience with something like this? Same thing happened today.
Were you running Google Chrome?
If so, it could be this: http://googlesystem.blogspot.com/2011/01/chromes-new-sad-tab-page.html
Tags: Windows
Similar Questions
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I tried to restore the computer to an earlier date, but not is not good, it let me just go back one day, I tried to start in safe mode, is not good at all.
Formatting the hard drive and installing Windows 7 (or any other operating system) annihilates all infections except MBR (Master Boot Record) disc.
Your computer probably has a rogue security program . If you want to try to remove it yourself, first run a full scan with your antivirus program. Next, download and run these programs:
Microsoft Windows malicious software removal tool
Malwarebytes' Anti-MalwareFor more detailed help, go on on Aumha malware removal forum, or check out the software and spyware removal guides malware to BleepingComputer.com .
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OT: security.
Dear community,
Did anyone out there contacted by "windows" say you they receive notifications about a virus tries to hijack your computer and ask for help to remove the files? Initially, it was an area code 855, but now the number is unavailable. I get a lot of calls.
any help would be appreciated
Thank you
Hello
It's a scam.
Here are the tips that we regularly give the posters who receive these types of calls:
We have all the errors and warnings in our Event Viewer
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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I get this window when you try to open Photoshop CS4 (64 bit):
=====================================================
This product has encountered a problem which requires that you
Restart your computer before you can run.
If you continue to see this message after restarting your computer, please
Contact your COMPUTER administrator or Adobe technical support to help you,
by mentioning the error code displayed at the bottom of this screen.
Error: 148: 3
======================================================
What should I do next?
Try this:
Adobe - Adobe licensing repair tool
Melissa
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How can I restore host windows Rundll32 processes that stopped working?
Original title: the host process Rundll32 Windows
How can I restore host windows Rundll32 processes that stopped working?
Hello
This is probably the result of malware then do a very thorough check and when the
the system is clean see the following message to remove this error.If you need search malware here's my recommendations - they will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident who can cause as many questions as the malware and may be more difficult to detect the cause.
No one program cannot be used to detect and remove any malware. Added that often easy to detect malicious software is often accompanied by a much harder to detect and remove the payload. So its best to be now too thorough than paying the high price later. Check with them to an extreme exaggeration, and then run the cleaning only when you are sure that the system is clean.
It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the in the Windows when you can.
TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN it will show infections in the report after you run - if it will not run change tdsskiller.exe to tdsskiller.com name. If she finds something or not does not mean not, communicate with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and use scanners online and other methods.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGEAdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Run the malware removal tool from MicrosoftStart - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans, rootkits, etc.) that have infected your computer despite all security measures you have taken (such as the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspxScan online ESET
http://www.eset.com/onlinescan/Scan Kaspersky online
http://www.Kaspersky.com/virusscannerOther tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1=======================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jspI hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
I try just turn on my computer, and I get a "Configuring updates: stage 3 3-0% complete.» Do not turn off your computer"let it sit and continues just to treat then turn off and back on - only to endlessly repeat the problem. I can't do anything else that the menu hep access by pressing the F2 key, but I can go anywhere with this option or the other.
Thank you for your help.
3Ran
Hello 3Ran
Thank you for using Microsoft Vista answers Forum!Michael Murphy has provided these steps already; I'll just say it in a different way.
Because you can't go to your office, I suggest that you start your computer in safe MODE. Next to normal mode, it is a different way to connect to your computer and makes a few changes when the problem.
HOW TO START YOUR COMPUTER IN SAFE MODE
- Restart your computer if it is running.
- Press the F8 key after your computer powers initially.
- Once you see the menu Advanced Startup Options , you can stop tapping.
- Up/down arrow keys to highlight your selection.
- Select Safe Mode with network and press enter.
- You should see loading drivers and then Please wait.
- You should then be on the Welcome screen.
Connect to your computer using an account with administrator privileges.
David O
Microsoft Answers Support Engineer
Visit our and tell us what you think. -
The so-called Vista anti-virus 2011 takes over my computer!
original title: vista anti-virus 2011
Vista anti virus completely takes control of my computer and
would not let go until I bought their software called.
They used the logo of microsoft and I thought he was legitimate, but strange.
Does anyone else have this problem?
Hello
Vista anti-virus 2011 is known by several names.
Vista anti-virus 2011 is a fake antivirus, a scam to force you to pay for it, while it has no advantage at all.
Uninstall XP Antispyware 2011 and the security of Vista 2011, Win 7 Internet Security 2011 (uninstall Guide)<-- read="" this="">-->
http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
These also to erase corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
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What is DCOM? that stops my internet
I am running windows vista. I get on the internet Explorer and then take DCOM needs to complete unexpectldy please help! I'm at my wits end... Thank you
Hi Kimmie2010,
Try the following methods.
Method 1
Perform a virus scan online on your computer.
http://www.Microsoft.com/Security_Essentials/
Method 2
Step 1
Check if the DCOM Server process Launcher service is running on the computer. You must be logged on as administrator to perform these steps.1. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
2. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3 right-click the DCOM Server process Launcher service and then click Properties.
4. on the general tab, next to startup type, make sure that automatic is selected.
5. If the service is not already running, under Service status, click Start and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
If fails it step above, I suggest you check the event viewer to determine the cause and after return with accuracy of event viewer.Step 2
1. open Event Viewer by clicking the Start button, click on the Control Panel, clicking system and Maintenance, clicking Administrative Tools, and then double-click Event Viewer. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
2. click on a journal of the events in the left pane.
3. double-click on an event to view the details of the event.What are the information in event logs? (Event Viewer)
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-ViewerLet us know the result.
Bindu S - Microsoft Support
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Why would you not use McAfee or Norton antivirus for your computer?
It is a request in response to a response I received. "McAfee or Norton should not be used on a computer running."
Hello
We need remove all programs non - Microsoft Security on the computer it would conflict with Microsoft programs. I suggest that you do not install other programs anti-virus if you are installing Microsoft Security essentials.
Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Check this link on how to schedule a scan in MSE:
Getting started with Microsoft Security Essentials
http://Windows.Microsoft.com/en-us/Windows/getting-started-with-security-essentials
It will be useful.
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Original title: Windows Media Player shows that the new codecs are required
Original title: query codec and Media Player re
Have used windows media player for many years on my dell. Usually to see the videos from Sony handycam. Just downloaded wmediaplayer and recent videos from Camcorder will not open one of the videos.
The following message is displayed "Windows Media Player cannot play the file. The player might not support the file type or a required codec may not be installed on your computer. »
As I have not changed anything helpful suggestions please.
concerning
The winemaker
Hello
1. What is the format of the video file?
2. what operating system is installed on the computer?
Method 1: Run the troubleshooter in Windows Media Player on Windows 7 settings:
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 2: You can check if the file format of the music files are supported by Windows media player using the link below.
Information on the types of media files that supports Windows Media Player
Note: If you have tried to play the file type is included in this table, the file might have been encoded with a codec that is not supported by Windows Media Player. If this is the case, Windows Media Player cannot play the file.
Method 3: In addition, you can also download & install the necessary codec to play the files.
For more information, see: Codecs: frequently asked questions
(For Windows Vista)
WARNING of THIRD PARTY SOFTWARE: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Hope this information is useful.
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original title: Dotnet 4.0, cannot be upgraded.
I need help on problem mentioned below, the error obtained when upgrading to 4.0 on XP with SP3 dotnet even machines with and without the dotnet 3.5 installed.
"error: Setup cannot continue because a previous installation requires your computer needs to be restarted." Restart your computer and run the Setup again.
Hello
· Did you do changes on the computer before the show?
Follow these methods.
Method 1: Temporarily disable the security software.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network at the time the anti-virus software is disabled, your computer is vulnerable to attacks.
Method 2: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
http://www.Microsoft.com/download/en/details.aspx?ID=17851
http://www.Microsoft.com/downloads/en/default.aspx
For reference:
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DVD playback problem started today. SE message: Windows Media Player cannot play the DVD because no compatible DVD decoder is installed on your computer ot. I have not had this problem before.
Hi RosemaryHanna,
Thanks for posting in the Microsoft community!
I understand that you are unable to read the DVD. I will try to help you with this question.
(1) did you make any changes before the show?
(2) the video works fine when playing any video recorded or audio files on the computer?
Method 1: Solve the video issues in Windows Media Player and other media or library
http://support.Microsoft.com/mats/windows_media_player_diagnostic/?WA=wsignin1.0
Method 2: You can see the steps mentioned in the article below
Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista
http://support.Microsoft.com/kb/306331
Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Let us know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved.
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Original title: I CANNOT READ THE DVD OR CD ON MEDIA PLAYER, IT is A what NO NOISE 'n' INSTALLED EITHER ALL THE IDEAS THAT DO?
I HAVE PROBLEMS WITH THE PLAYER ON MY LAPTOP, I JUST GOT ALL OF THE DELETED CONTENT SO THAT IT IS FIXED AND I AM UNABLE TO PLAY DVDS OR GET ANY SOUND MEDIA PLAYER WHEN I ENTERED A DVD THE MESSAGE READ:
"Windows Media Player cannot play this DVD because no compatible DVD decoder is not installed on your computer."
ANY IDEAS PEOPLE? I THINK I NEED TO REINSTALL THE SOUND AND EVERYTHING BUT DON'T HAVE ANY IDEA OF THAT KIND OF THING OR WHERE TO GET IT FROM :( ANY HELP WOULD BE GREATLY APPRECIATED.
Hi SARAH-82.
The sound works fine when playing any video recorded or audio files on the computer?
Method 1: You may need to download the audio effect plug-ins or ability of DVD in Windows Media Player, please visit the link below
http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins
Method 2: You can see the steps mentioned in the article below
Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista
http://support.Microsoft.com/kb/306331
Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Method 3: To the problem of audio or audio playback, you can follow the steps mentioned in the link
Tips for solving common audio problemsThank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think -
How to record a radio station that plays on my computer?
How to record a radio station that plays onmy computer?
Hello, Nancy Dunn.
· You use Media Player to listen to music from the Radio Station?
Radio stations that you listen in the Player are listened to and cannot be recorded or saved to a file.
However, you can download some third-party software using the search engine for end-of-record.
DISCLAIMER OF THIRD PARTY SOFTWARE:
Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think. -
My computer is 2009, and I have a MSI motherboard. My operating system is Windows 7. Thank you
Hello
1. What is the number of brand and model of the computer?
2. do you get an error message? If Yes, what is the full and exact error message?
3. were there any changes or updates made on the computer?
I suggest you to restore the default settings of the BIOS (Basic Input Output System).
Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can resolved e. Changes to settings are at your own risk
I suggest you contact the manufacturer for help with the BIOS settings.
In addition, refer
BIOS: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/BIOS-frequently-asked-questions
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