Virus / worm Central emails from hotmail account, send emails infected contacts

I write from my live account. Account hotmail to my mother received an infected email. He ruined his computer when it opened. She had her computer fixed and to create another account but hotmail is now send random messages to all contacts and that they contract. His story is * address email is removed from the privacy *. She doesn't want to go and can't seem to get help on the issue. He sends mulitple emails every day hundreds + contacts. He has now reached several family and friend's computers. What to do?

First of all, try to run full system scan in a system infected with:

http://OneCare.live.com/site/en-us/Center/whatsnew.htm

In addition, ask your contact list to do NOT open the email from this account.

IF you still have access to this account then go, change password question and security.

You can also visit:

http://windowslivehelp.com/

To get more help.

Tags: Windows

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