Vista go to the home page

When windows starts, it allows me to log on, but gets then locked to the Welcome screen - the only way I can make progress is by pressing Ctrl/Alt/Del, then I can access the main access. I tried to disable some startup progs, tried the system restore, but it still locks located on the Welcome screen. I have a vista disc but it will allow only one installation of complete system rather than an upgrade (it says upgrade disabled) - which I assume would erase all my files, so I don't know what to do? Clues?

You can do an inplace Upgrade If you check the Service Pack levels:

On your installed operating system Service Pack level cannot be greater than what is on the disk.

Click Start > right click on computer > properties > system > it will tell you which SP you have install.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

If the installed OS has the disk with Service Pack 1 and Service Pack 2 > uninstall SP2 installed operating system > repair install upgrade > reinstall SP2.

And run the upgrade of a Vista operating system.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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