Vista Home Premium, black screen after my login and my password entry

Hi all

A month ago I bought a new Dell Inspiron 15 comes pre-installed with Vista Home Premium. Like many others I am now a problem with a "black screen" that hang up the machine after my login and my password. "

When I start the machine it seems to load normally I do it at the login screen, I select my account (admin) and enter my password. The windows logo appears, and then a status bar starts indicating that the OS is laoding. Shortly after that I get a black screen on (which means that the display is on but list black). I tried to start safe mode, but I get the black screen it so.

Like others the machine was working great until this point. I was using AVG Free edition and I am always very careful on viruses.

Can someone help me?

Thank you

Travis

Kindly stop posting the same question.

Questions are answered as soon as possible.

http://support.Dell.com/

As it is only a monthe old, contact Dell Support as soon as POSSIBLE.

It is under warranty, for all hardware and software problems.

Report, in case of future problems.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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