Vista PC taken hostage by System Tools 2011 program - infected all access to the system and wants the credit card to disinfect.

Vista 32 laptop SP2 infected Trojan System Tools 2011

some of its files have been identified by Microsoft Security esentials but could not get rid of the whole virus

She came back and took over the boot startup sequence.

You start on the main office, but the in a few seconds, she resumed the Office

No access to other programs.  It changes the wallpaper and it requires the form for

System Tools 2011 with your credit card and related information to receipt the file to eliminate the infection.

Safe mode still seem to work.

The question seems to have started after downloading a PDF via ie and trying to open the .pdf file

Can you help me?

Kind regards

GV

Vista 32 laptop SP2 infected Trojan System Tools 2011

some of its files have been identified by Microsoft Security esentials but could not get rid of the whole virus

She came back and took over the boot startup sequence.

You start on the main office, but the in a few seconds, she resumed the Office

No access to other programs.  It changes the wallpaper and it requires the form for

System Tools 2011 with your credit card and related information to receipt the file to eliminate the infection.

Safe mode still seem to work.

The question seems to have started after downloading a PDF via ie and trying to open the .pdf file

Can you help me?

Kind regards

GV

Hey Giorgio V

read the uninstall information located under

http://www.bleepingcomputer.com/virus-removal/remove-system-tool

Walter, the time zone traveller

Tags: Windows

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    I welcomed upcoming window for an update and then they took down my firewall and all my sucurity for a vista 2011 junk and want me to pay. Why and how can I go back? IT DON'T ME LET HIM DO ANYTHING. I'm using another computer to do this because it won't let me go on the internet or access all programs! I don't want to buy the secuirty cause im going to buy another computer soon as soon as sales are made. but I need this one until I can do my school work and Exc...  any help?

    Makes it look like one of these:

    http://www.bleepingcomputer.com/virus-removal/remove-win-7-AntiSpyware-2011

    http://www.bleepingcomputer.com/virus-removal/remove-Internet-Security-2011

    If this is not the case, see if you can find it in this list

    http://www.bing.com/search?q=site%3Ableepingcomputer.com%2Fvirus-removal%2f+Vista+2011&QS=n&SK=&SC=5-51&form=QBRE

    Use the instructions in the manual. Do not download anything from advertising on the page.

    As you can not access the Internet, you will need to download all the tools you need on another computer and transfer on the computer infected with the help of a USB Flash drive.

    You can also try the Microsoft System Sweeper Standlone:

    http://connect.Microsoft.com/systemsweeper

  • Does not work Vista startup repair cannot repair, System Restore cannot repair.

    I have a Dell Inspiron with Windows Vista. On commissioning, it is said: "Windows could not start. A recent hardware or software change might be the cause. "then offer to 'Launch Startup Repair' or 'start Windows normally '.

    When asked to boot normally, it tries to start, but broken, return back to this page.
    When he was asked to run the Startup Repair, it opens the program scans the system for several minutes and then says "Startup Repair cannot repair this computer automatically.

    When we click on diagnostics and repair details, it is said:

    "Last startup successfully: 03/10/2011 15:42:52.
    Number of repair attempts: 8

    Details of the session
    Drive system = \Device\Harddisk
    Windows directory = C:\Windows
    AutoChk run = 0
    Number of root causes = 1

    The test is performed:
    Name: Search for updates
    Result: Completed successfully. Error code = 0 x 0
    Name: Drive for System Test
    Result: Completed successfully. Error code = 0 x 0
    Name: Troubleshooting disk
    Result: Completed successfully. Error code = 0 x 0
    Name: Metadata for the drive Test
    Result: Completed successfully. Error code = 0 x 0
    Name: Target OS Test
    Result: Completed successfully. Error code = 0 x 0
    Name: Checking content Volume
    Result: Completed successfully. Error code = 0 x 0
    Name: Diagnostic Boot manager
    Result: Completed successfully. Error code = 0 x 0
    Name: Diagnosis of the system startup log
    Result: Completed successfully. Error code = 0 x 0
    Name: event log diagnosis
    Result: Completed successfully. Error code = 0 x 0
    Rated: Internal audit of State
    Result: Completed successfully. Error code = 0 x 0

    Root cause found:
    Startup Repair tried several times but still not determine the cause of the problem. »

    If not, we can look at the advanced settings:
    System Restore = "no restore point created the disk of your computer system. To create a restore point open System Protection.
    Windows complete PC Restore = "a valid backup location is not found. Windows cannot find a backup on this computer. »
    = Windows Memory Diagnostic tool does not solve anything when parsing
    Command prompt
    Reference Dell Factory Image Restore = not tried but am avoiding wiping all your own hard drive for as long as possible...

    He's not in Mode safe, and I don't know what is happening. It happened when I shut it down (holding the power button down) update that it had frozen.
    What should I do? Thank you.

    Hello

    Method 1: I suggest that you do the startup repair using the Windows Vista installation disc and check if it works.

    If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

    a. Insert the installation disc.

    b. restart your computer.

    Click the Start button, click the arrow next to the button lock and then click on restart.

    c. If prompted, press any key to start Windows from the installation disc.

    Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

    d. choose your language settings, and then click Next.

    e. click on repair your computer.

    f. Select the operating system you want to repair, and then click Next.

    g. in the System Recovery Options menu, click Startup Repair.

    See: How can I fix a startup (startup)?

    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

    Method 2: If above method fails, then run the command chkdsk WinRE (Windows Recovery Environment) and check if it solves the problem:

    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

    Note: Select command prompt from the system recovery options and follow the mentioned below as follows:

    Type the following command and press ENTER.

    Chkdsk /r

    Note: Chkdsk /r command erases / corrupted hard disk data corrections. Some of your personal files/data may be erased.

  • Vista running slow after update 11/05/2011 dealing with Outlook 2007

    Vista Home Prem running slow after update 11/05/2011 dealing with Outlook 2007. Now, it takes 30 to 45 seconds to open Outlook, or any program. I'm under IE 9.0.8112.16421.

    The installed updates were:

    Update of security for Microsoft Office System 2007 (KB2540162)

    Update for the filter of junk e-mail in Outlook 2007 (KB2536413)

    Update of security for Microsoft Office PowerPoint 2007 (KB2535818)

    Update for Windows Mail Junk e-mail filter [May 2011] (KB905866)

    Windows malicious software removal tool - may 2011 (KB890830)

    Update for Microsoft Office Outlook 2007 (KB2509470)

    Can anyone help?

    Thank you

    Tony

    Hi Tony,.

    You can try the following steps and check.

    Method 1:

    You can try to run the performance fix and check.

    Check out the link:

    http://support.Microsoft.com/mats/slow_windows_performance/

    Method 2:

    You can also read the following article and try the suggested steps.

    How to troubleshoot performance issues in Windows Vista

    http://support.Microsoft.com/kb/950685

    For more information, see the links:

    Optimize your computer for peak performance

    http://www.Microsoft.com/athome/Setup/optimize.aspx

    Hope this information is useful.

  • Windows Vista keeps wanting to install the same update again and again. This is the Internet Explorer 8 for Windows Vista for x 64-based systems update.

    This update keeps coming back even if it has been installed at least 15 times. Does anyone know why it keeps doing what/how stop?

    This problem may occur because of corrupted content of the Software Distribution folder.

    Rename the software file Distribution try to access the Windows Update site again.

    How to rename the software D folder in Vista - distribution agent version

    1. stop the Windows Update service (make sure that you are logged on as administrator)

    Start button | Control Panel | System and Maintenance | Administration tools
    Double-click on Services
    (Provide the administrator password or a confirmation if prompted to do so.)
    Right-click the Windows Update service and click on stop.

    2. Click Start, type %windir%\System32 in the search box and press ENTER.

    Find and rename the folder C:\Windows\SoftwareDistribution.

    3. start the Windows Update service

    Start button | Control Panel | System and Maintenance | Administration tools
    Double-click on Services
    (Provide the administrator password or a confirmation if prompted to do so.)
    Right-click the Windows Update service and click Start.

    This procedure will erase your history on the Windows Update Site. Not important.

    Reboot - without having to restart, the new folder could not be created successfully.

    TaurArian [MVP] 2005-2010 - Update Services

  • Error 80070570 code when you try to install the update for Windows Vista for x 64-based systems (KB972145)

    I'm unable to install the update for Windows Vista for x 64-based systems (KB972145).  Whenever I try, I get the error code 80070570.

    0 X 80070570 - ERROR_FILE_CORRUPT
    The file or directory is corrupted and unreadable.

    Perhaps it is the update itself that is corrupted, try to manually download and install the same:
    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=4633c489-A128-441F-803a-d0623edb5667&displaylang=en

    If this does not work maybe reset - WU
    http://support.Microsoft.com/kb/971058/en-us
    How to reset the Windows Update components?

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

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