Vista Service Pack 2 - black screen

Similar Questions

• Black screen of death updated to Vista Service Pack 2

  Installed Service Pack 2 for Windows Vista Ultimate, after completing the GUI of Windows and restart part, the pc hangs at the black screen with the following error:
  !! 0xc0000033! (x 86-microsoft-windows-vssapi_31bf3856ad36).
  Rebooted again and the Vista repair start and says that it is not repairable.  Then the cycle starts over.

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; ( Problems after installing a service pack). ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• After the release of windows vista service Pack 2 and flash 10 my system continues to blue screen

  After the last update of windows vista service Pack 2 and flash 10 that my system continues to blue screen, the solution has advised windows that will fix it is to uninstall flash and reinstal, it dosent solution work any ideas? I tried to roll back to Flash 9 and it's less, but happens again... someone has any ideas?

  First, uninstall Flash to make sure that's not the problem.  If the problem persists and if the problem is related to the installation of Vista SP2 (as seems to be the case), then Support Microsoft offers free technical support for installation of Vista SP2 issues at: https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1&wfxredirect=1&sd=gn.  They are experts on these issues and you should take advantage of the offer, although it is still free.  I'm sure they will be able to help you.  Minimize (but do not deny) the update of Flash and to focus on the installation of SP2 when you explain the problem.

  I hope this helps.  If this isn't the case, after return and we'll see what we can do.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• After downloading Windows Vista service pack 1, my computer screen had the blinking message "!" Oxc 0000034! 250/92313 (program_files_windows_calendar_4998559750

  I restarted bit keep getting option start normally or run repair program. ATER prog of running repair, he says he could not solve the problem and only asked if I wanted to report it. Computer wont even start in safe mode. Damage in the registry? Anyway my computer software was loaded at the factory and I don't have a recovery with her disk. Is there anyway that I can enter the partision to reload Vista? Otherwise, someone ' one can suggest how to fix my startup boot up?

  Hi coopervane,

  You can try a system restore by booting from the Windows Vista disc. Will need you the Windows Vista disc to do an offline system restore. You may need to contact the manufacturer of the computer or make arrangements for any Windows Vista disk that will help you start the computer and go to optins Startup Repair tool.

  To use offline system restore, you must have a Windows Vista CD or DVD. In addition, your computer must be configured to start from the CD-ROM or DVD drive. In some cases, you may need to change the settings of the BIOS on the computer to configure the computer to start from the CD-ROM or DVD drive. For more information on the configuration of the computer to start from the CD-ROM or DVD drive, see your computer documentation or contact the manufacturer of the computer. A recovery disk will not help, because it will erase all your data.

  First of all, start the computer from the reader. To do this, follow these steps:

  1. Insert the Windows Vista CD / DVD and restart the computer.

  2. When you receive the following message appears, press a key:

  Press any key to start from the CD or DVD.

  3. set the following preferences, and then click Next:

  o language to install

  o time and currency formats

  o keyboard or input method

  Then, use the offline System Restore to remove the service pack of Windows Vista. To do this, follow these steps:

  1. click on repair your computer, select the operating system you want to repair if necessary and then click Next.

  2. click on System Restore, and then click Next.

  3. click about to restore that corresponds to the date of installation of the service pack. The Restore Point will be labeled either install: Windows Update or install: Windows Vista Service Pack .

  4 confirm the disk hard that you want to restore, and then click Next.

  5. click Finishand then click Yes when you are prompted.

  6. when the system restore process is complete, click restart to restart the computer.

  7. when the computer restarts, click close to confirm that the system restore completed successfully.

  I hope this information is useful.

  Please let us know if you need further assistance.

  Concerning

  Rehman - Microsoft Support

• Problem installing Vista Service Pack 1

  Hello

  I searched the internet for hours now and have found many people with the same problem but I couldn't find a solution.

  I just bought software that requires Vista service pack 1 which I thought that I had already but I didn't so I installed it.
  It goes through the whole process of installation and the last section after restarting, it goes to a black screen where it moves well as files or something but locks files 37898/94821 with the message:! 0xc01a001d! (\Registry\Machine\COMPONENETS\winners\x86...).

  If anyone has had this problem and know what to do.
  My laptop is fine without service pack 1, but my new software needs to work so I have to download it.

  Thank you

  Hello

  To be honest, I never had any problem with my Vista updates
  The Vista updates automatically every time when I m online and when new updates are available

  How have you tried to update the Vista operating system?
  Have you downloaded the SP1 version first on the HARD drive or do you run an automatic update?

  If the automatic update does not work, try to download the SP1 version first, and then start the update procedure:

  SP1 can be downloaded here:
  http://www.Microsoft.com/Windows/downloads/default.aspx

• Vista Service Pack 2 will not ' cold' start

  I have a Dell Studio 1737 I bought last week. Windows Vista Service Pack 2 update offered. I selected it and ran through the upgrade. He completed all 3 steps and rebooted. Seems to work very well. I turned off the laptop and went to bed.

  This morning, the laptop complete the power on self test and went to boot Vista. Nothing for 20 minutes then a warning to the blue screen. He himself deleted before that I could read what caused the BSOD and then tried a reboot. Black screen for 20 minutes with no hard disk activity. Manually, I forced a stop down and loaded the boot menu. Choose the Startup Repair. After 30 minutes, advised by the screen to try a restore to an earlier version running. It took another hour, but it worked.

  Update Windows SP2 offered again. Thinking that it may have been an installation failed, tried again. Downloaded and installed SP2, these three steps successfully completed. Yet once computer rebooted (hot start) and did fine. Shut down the system and restarted (cold boot). Same results! MESSAGE completed and handed over to Vista SP2 and then black screen. Took me another 90 minutes, but I restored it to Vista SP1, now it works well.

  So I can run Vista Home Premium 64 bit SP1 without problem but SP2 does not work?

  Update looking for a 64-bit SP2 or just blindly offer software?

  I think that Microsoft is using me as a Guinea pig.

  I'm supposed to receive a DVD of Windows 7 from Dell, in an upgrade. I am wary to install it now since SP2 does not work yet. I was so angry, I jumped out early without digging further, but now I think I might very well be better to stay with SP1 and jump more "updates" unless someone can tell me what is happening here.

  How SP1 can be compatible, but SP2 is not?

  And if all you can afford is a response of canned paste, boiler, don't waste your time. All it will do is make me madder.

  Apparently, offered to customers by Windows Update SP2 update is NOT a complete or is not 64-bit capable.
  

  UH - huh...

  1. What is the full name of your application or the installed antivirus security suite and when (date about) because your current subscription expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

  1B. were ALL of those applications that run in the background when you initially tried install SP2?

  2. do you have a free trial Norton, or a test of free McAfee [a] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

• my laptop is messed up after installing Windows Vista Service Pack 2

  My internet does not work and a message came up saying "internet explore has stopped working, there is a problem, windows will let you know if there is a solution" a box then came advising me to install Windows Vista Service Pack 2 and I did and now my laptop is messed up. After that I connected, a black screen appears then I found a solution in another forum and able to-> explorer.exe task manager and a something regedit and once my computer has restarted after it is a message saying "Windows has encountered a critical problem and will restart automatically in a minute." and internet does more either.
  Help!

  Hi, somehow I managed to fix my laptop using other answers I found on the forums and they were based on what you sent me here. I now have another problem with my laptop on internet access and an error message appears on my firewall is OK, but my University has a firewall up, so I think I need to go see them on this subject. Thanks for your help, thank you very much

• Impossible to install Vista Service Pack 1

  Hello. I have tried everywhere looking for a solution but does. My computer will not install Windows Vista Service Pack 1. I don't get the error messages. I click Download and install via Windows Update. To install the service pack. I am asked that it can take an hour or more. Then I have to click on the acceptance contract. After clicking on these screens, a new windows update screen pops up saying update installed successfully. Said the same thing in my history of update. After windows update closing and reopening, Windows Vista Service Pack 1 is back to the list of updates to install. This happens every time. The system makes no effort to install the update and doesn't give any error message.

  I tried to start in safe mode, but it still didn't install. Reinstalling Windows is not an option, because other users of this computer would be panic. I defragmented the hardrive and did an error check. Also ran CCleaner and one analyzing antivirus and ad-ware/malware. Nothing works. I know a lot about computers, but this one me stem.

  I also tried update readiness tool. Someone suggested that to me. A took about 25 minutes to install. He then said 'Installation '. I liquidated it and tried the service pack. Still a no go. So I rebooted the system and tried to install it then. It has not yet installed. I don't really know what did Update Readiness Tool.

  I also tried to install the stand-alone version. He has not installed and said that Windows update has encountered an unknown error. This is the version of 5 language pack.

  Please help me! Thank you

  Computer details:

  Dell Dimension DXP061
  Intel Core 2 CPU 4300 @1. 80 GHZ
  2046 MB RAM
  32-bit operating system (Windows Vista Home Premium)
  It's a genuine copy of Windows

  If we need more details please let me know.

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?  Who were these applications that run in the background when you tried to install SP1?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  [outdated content removed February 22, 2015]

• Windows Vista Service Pack 2 (KB948465) not __will not install - constant judgment of Internet Explorer

  I couldn't after several attempts to install Windows Vista Service Pack 2 (KB948465).  I finished all of the instructions that will appear on the screen to fix this problem and nothing works.  I'm not a PC geek and want just to get this update loaded.  I hope that this will solve the constant stop my IE WHENEVER I use it.  I'm at a point where I want to just remove Vista and go back to XP.  I NEVER had a problem with it.

  Please contact something that can do a non-techie.  I look at all these forums, but I don't really know how to do all this.  So, unless there are instructions step by step, I'm a lost soul.

  Thank you

  Scappi

  Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself.

  [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  1B. download the tool McAfee Consumer Product Removal, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

  4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

  NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

  5. right click on the file that you saved in step # 1 above and select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

  5. right-click on the file that you saved in step # 1 b above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then reboot again.

  6. do a clean install of Norton Internet Security 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

  NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.
  
  7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

  8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

  9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run it in DEFAULT and modes difficulty then AGGRESSIVE. [1]

  10. restart once again & test.

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I installed Vista Service Pack 2 update...

  I installed an update to Vista Service Pack 2 and at the bottom right of my screen, it says Windows Vista (TM) evaluation copy. Build 6002.  My copy of windows Vista came with my RESUME!  Now when I turn on my computer it says my evaluation copy is on ot expires in 9 days! HELP to

  I have a sticker # PID on the side of my HP that has an OEM in it which means it came with the machine, I bought... I am very scared that I lose access to my company.

  Hello

  you have a Pre-release Version (beta, RC ) of the SP2 installad. Open Control Panel and select programs-> installed updates and uninstall Sp2. After uninstalling Sp2, elast 1 hour wait and download the Final Sp2 and install this version.

  concerning
  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Vista Service Pack 2 - Cannot install

  I have 3 computers, one is Vista Pro, one is Vista Ultimate Edition and a Home editions and on different machines e.g. Sony laptop computer, HP and an Acer. Three are set to perform the automatic download of updates through Microsoft Update and all three fired in Vista Service Pack 2 and the installation failed and referred me http://support.microsoft.com/kb/947821 which in turn installs the update of Windows Vista 32 bit system analysis tool. Who won't install and therefore fails to get what she was supposed to find defects preventing the Vista Service pack work.
  It's on three different machines, so it has to be a phenomenon of great. It cannot be just me.
  There are already countless reports on this forum of the incompatibility issues with the previous updates that must be eliminated, installers windows that need to be repaired and other settings before installation not to mention now reported post blue screen installation. It is to whip up quickly to be a properly tested beta ServicePack. This has not happened once before with Windows 2000 SP2 or 3.
  Anyone working on a solution to this problem?

  Hello

  Since that is the same on all 3 machines I think Antivirus, general corruption and driver problems.

  Try this on one of the machines.

  Information about Service Pack 2 for Windows Vista and Windows Server 2008
  http://support.Microsoft.com/kb/948465
  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
  http://support.Microsoft.com/kb/947366

  -----------------------------------------------
  Try these to erase corruption.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------

  Put to update your drivers, download the stand-a-lone version, disable the antivirus and right click on it
  RUN AS ADMIN.

  This is my generic how updates of appropriate driver:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Always check in the Device Manager - tab drivers version you install actually shows up. This
  because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
  pilot - reboot - check that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Windows Vista Service Pack 1 error! 0xc01a001d!

  I was prompted to install Windows Vista Service Pack 1 and now I get an error! 0xc01a001d!  I can't do anything. I turn it on and it crashes. I can't even start screen. What should I do?

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  If the above does not work:

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Having problems installing Vista Service Pack 1, says that it is installed but not shown in the installed updates

  Problem of re - install windows service pack 1 KB936330.

  I had to format the hard drive and reload the operating system.  Windows stopped to Service Pack 1.

  I have a Windows Update if it is available for updates.

  When I click on it, updating starts, then gives me the window on the acceptance of the agreement, then a window that could take up to an hour and will restart so save the job.  When I click the grateful this last window, the update screen comes back and says that it has been installed.

  But I can not find the Service Pack 1 or KB936330 on the list of updates installed on Control Panel / programs and features / installed updates window.

  Help.  I can't update to IE 7 because the Service Pack 1 and Service Pack 2 are not installed on my system.

  Thank you

  Mike

  Learn how to install Windows Vista Service Pack 1 (SP1)
  http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspx

  Learn how to install Windows Vista Service Pack 2 (SP2)
  http://windowshelp.Microsoft.com/Windows/en-GB/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx

  Both articles contain instructions on how to manually install service packs.

• I get a bluescreen BCCode: fe. running on Window vista service pack 1.0.

  Hello

  I get an error bluescreen BCCode: fe.

  Problem event name: bluescreen

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 18441

  BCcode: fe

  BCP1: 00000008

  BCP2: 00000006

  BCP3: 00000005

  BCP4: 879745E0

  Window vista service pack 1.0.

  Product: 768_1

  Appreciate your help from the community of MS... Thank you.

  Bryan

  1 Cup start-up, you have 2 malware applications running (never a good idea) McAffee and defender. (if I were you I would remove both and install MSE)
  2. also, on startup, you 37 things (including HP bloatware) from.  Who uses the resources and makes possible conflicts.

  3 - your 2 DMP files have 2 distinct causes. First USBHUB. SYS and your video driver/subsystem.

  For the USB problem, run a file system check

  To do what type cmd in start search box, and then right-click to run as administrator, then
  SFC/SCANNOW

  It may need be performed up to three times before success
  Let us know the results of the report at the end

  Read here for more information
  http://support.Microsoft.com/kb/929833

  For the issue of the video

  
  "Is not a true crash, in the sense that the blue screen was launched only because the combination of material and video driver video was to be insensitive and not because of any exception processing synchronous".

  Since Vista, the components of "Timeout detection and recovery" (TDR) of the subsystem video OS have been able to do some really impressive things to try to find issues that would have led to the earlier OS like XP to crash.

  As a last resort, the TDR subsystem sends a video driver command "Please restart you now!" and wait a few seconds.

  If there is no answer, the BONE concludes that the combo of driver/hardware video has really collapsed in a heap, and it fires at this stop 0 x 116 BSOD.

  If playing with video driver versions did not help, make sure that the box is not overheated.

  Try to remove a side panel and a fan of big sector directly to the motherboard and GPU.

  Run it like that for a few hours or days - long enough to check whether the cooler temperatures make a difference.

  If so, it could be as simple as dust accumulation and inadequate cooling afterwards.

  I download cpu - z and gpu - z (both free) and keep an eye on the video time

• When trying to install windows vista service pack 2 I get this error: "Element not found" (0 x 80070490)

  Cannot install windows vista service pack 2

  http://support.Microsoft.com/kb/958044

  You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

  Windows Vista and Windows Server 2008 to solve this problem, you must perform a repair of Windows Vista or Windows Server 2008 installation. Run a repair installation will restore the current installation of Windows to the version of the installation DVD. It also requires the installation of all the updates that are not included on the installation DVD.

  Note Run a repair installation will not damage files and applications that are currently installed on your computer.

  To perform a repair of Windows Vista or Windows Server 2008 installation, follow these steps:

  1. Close all applications and restart the computer.
  2. Insert the Windows Vista DVD or Windows Server 2008 DVD into the DVD drive of the computer.
  3. In the settings window, click install now.

     Note If Windows does not automatically detect the DVD, follow these steps:

     1. Click Start
        Collapse this includes this image

        

        and then type Drive: \setup.exe in the box start the search .

        Note The placeholder drive is the drive letter of the computer's DVD.

     2. In the list of programs , click Setup.exe.
     3. In the settings window, click install now.
  4. Click connect to get the latest updates for installation (recommended).
  5. Type the CD key if you are prompted to do so.
  6. Click Yes to accept the Microsoft software license agreement.
  7. On the which type of installation do you want? of the screen, click upgrade.
  8. When the installation is complete, restart your computer and try again to install updates.

  If the above does not resolve the problem:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner