VMware USB arbitration service cannot be started

After the upgrade of VMware Workstation 7.1.5 on a host Windows 7 x 64, I now receive the following error message at the launch of the virtual computer:

"Welcome the connection of USB devices disabled: connecting to VMware USB arbitration service was not successful." Please check the status of this service in the Microsoft Management Console. »

Examinging the service in the console, it shows installed but not started. It is set to automatic. Failed attempts to start the service through the console:

"Windows failed to start the VMware USB Arbitration Service on Local computer.  Error 2: the system cannot find the specified file. »

The path to the file is "C:\Program Files (x 86) \Common" and I checked that this file exists. Manual tries to run this executable from the command prompt seems to do nothing.

C:\Program Files (x 86) \Common Files\VMware\USB > dir
Volume in drive C is OS
Volume serial number is EA55 - B 6, 57

Directory of C:\Program Files (x 86) \Common Files\VMware\USB

17/11/2011-16:10 < DIR >.
17/11/2011-16:10 < DIR >...
01/06/2011-14:00 1 045 128 dbghelp.dll
29/08/2011 16:39 < DIR > DriverCache
01/06/2011 12:09 40 048 hcmon.sys
01/06/2011-14:00 1 116 672 iconv.dll
23/09/2011 19:21 libxml2.dll 970 352
01/06/2011 12:01 7 573 vmusb.cat
01/06/2011 12:01 5 937 vmusb.inf
01/06/2011 12:01 37 680 vmusb.sys
01/06/2011 12:09 609 904 vmware - usbarbitrator.exe
23/09/2011 19:21 3 824 240 vmwarebase.dll
23/09/2011 19:21 760 432 vnetlib.dll
23/09/2011 19:21 707 184 vnetlib.exe
23/09/2011 19:21 968 816 vnetlib64.dll
23/09/2011 19:21 932 464 vnetlib64.exe
01/06/2011-14:00 62 464 zlib1.dll
14 file (s) on 11,088,894 bytes
3 dir 70,204,178,432 bytes free

C:\Program Files (x 86) \Common Files\VMware\USB > vmware - usbarbitrator.exe

C:\Program Files (x 86) \Common Files\VMware\USB >

No process is added to the task list during the execution of this file. Process has been seen with ProcMon (attached logfile (Logfile.PML)).

Discovered a log file generated by vmware - usbarbitrator.exe in C:\Users\Mike Durakovich\AppData\Local\Temp\vmware-Mike Durakovich, attached (vmware-usbarb-Mike Durakovich - 9360.log).  He recorded attempts to load a user of "C:\ProgramData\VMware\VMware USB arbitration Service\config.ini" config.ini file, but the file does not exist, although the directory only.

You can provide all the help is appreciated. There is NO non-standard USB driver on the system, Sony Ericcson or otherwise, only the original MSFT drivers. In addition, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class {36FC9E60-C465-11CF-8056-444553540000} \UpperFilter exist, has been removed, and I restarted, no effect.

OK - then this is the missing file.
Please review
http://sanbarrow.com/network/cmdguide2workstation.html
and try to manually install the hcmon

Call for help if necessary

Tags: VMware

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