VoP 6.3 Java with Heatmap issues?

It seems that I'm struggling to get heat map working at the point 6.3. I use firefox 18.0.1 and I approved the java applet to run whenever I log on the site of VoP. However, every time it starts I get a page fault. Looking at the java console is telling me the following (I changed the domain name):

network: cache entry not found [url: http://vops.xxxxx.com/, version: null]

network: cache entry not found [url: http://vops.xxxxx.com/com/labescape/explorer/applet/HeatMapExplorerApplet.class, version: null]

network: http://vops.xxxxx.com/com/labescape/explorer/applet/HeatMapExplorerApplet.class with proxy = DIRECT connection

network: connection http://vops.xxxxx.com:80 / with proxy = LIVE

network: cache entry not found [url: http://vops.xxxxx.com/com/labescape/explorer/applet/HeatMapExplorerApplet/class.class, version: null]

network: http://vops.xxxxx.com/com/labescape/explorer/applet/HeatMapExplorerApplet/class.class with proxy = DIRECT connection

network: connection http://vops.xxxxx.com:80 / with proxy = LIVE

java.lang.ClassNotFoundException: com.labescape.explorer.applet.HeatMapExplorerApplet.class

at sun.plugin2.applet.Applet2ClassLoader.findClass (unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass0 (unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass (unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadClass (unknown Source)

at java.lang.ClassLoader.loadClass (unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadCode (unknown Source)

at sun.plugin2.applet.Plugin2Manager.initAppletAdapter (unknown Source)

to sun.plugin2.applet.Plugin2Manager$ AppletExecutionRunnable.run (unknown Source)

at java.lang.Thread.run (unknown Source)

Basic: load: class com.labescape.explorer.applet.HeatMapExplorerApplet.class not found.

I did some research more and find the source of the problem. There are problems of implementation in the heat map with Cisco AnyConnect VPN. I ended up having to disable IPv6 on my VPN client to get the heat map to run.

http://jonathangiles.net/blog/?p=1126

Tags: Dell Tech

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