HP ENVY PHOENIX 800-060: transfer windows want to 800 motherboard again - 060

Hello

I bought this new computer there is a little more than two years and now I tells me that the motherboard and power supply have out crapped on me. We could think of a motherboard should last longer than that, but I digress...

I would replace the motherboard so that I can save the rest of the computer. Is it possible to transfer my license windows from the old motherboard to the new? Or I have to buy another license?

Thank you

Greetings,

I hope that you back up the important things on several external media and in the cloud until it happened.

The failure of food fry the HDD/SSD or any other component?

You can contact HP to service here.

HP will replace the motherboard and the MB of tattoo. This would allow you to use HP recovery media to bring the system to a factory State. You wouldn't need a new Windows product key.

Do you make or buy HP recovery discs before this catastrophic event? It appears your PC comes with Win 8.0. Recovery media, you can order here.

HP will reinstall Win 8.0 if you replace the defective components and tie the mother of replacement HP factory for the chassis number of the system (tattoo).

If you replace the motherboard on your own, you can buy a new Windows product key.

See you soon

Tags: HP Desktops

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