W7 will not update. Said my copy of W7 is NOT authentic.

And it's funny. I've had this copy for a while now and IT IS authentic. It was updated in the past. Only these days, she is facing upward.

So, I searched help from Microsoft technical support. After spending a whole day with the guy, who has had access to my computer (I gave her access), he looked in all directions and came up with nothing. Now, I don't have a W7 - 64 bit update. I don't even know if the updates are important. I guess it is.
Microsoft technical support, even checked the serial number of my copy of W7 and convinced of its authenticity.
The tech guy suggested I have reformat and reinstall. No sireee, which is not a good solution. The tech guy just wanted to take an easy solution. It wasn't one of the options that I would go.
I would ask the forum if anyone of you know a fix for this problem.
1. the updates are required?
2. why a true - paid for copy of w7 - refuses to update? Maybe a virus? I have the software running in the background AV. More MS silverlight,
I'd appreciate any help I can get.
Thanks in advance.

You may have two problems.

The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

Download and install the latest version of...

https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

You need

iata_enu.exe

Restart then run another MGADiag report and view the results.

It also looks like updating WAT can not be installed properly.

Edit:

I checked for the virus. I have an AVG (paid for the copy). Essential Windows is also running. It can be an overdose, but I anyway. After that I got this problem, I uninstalled AVG. Yet, I'm having this problem if, in the past, he had run with installed AVG updates.


You should never run two antivirus at the same time. This will lead to problems.

Tags: Windows

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    ====================================================
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