WALKMAN NWZ-344/no work with Rhapsody

I had this unit for over 2 years and has worked well with Rhapsody now. I get error "Unable to query state device. I have reformatted (twice), I updated the firmware from the Sony Web site to 1.01 and set the clock on the device. It still does not. I contacted Rhapsody and they say it's a device problem. Is there something I can do? What is garbage now? Thanks for your help.

Hello
Welcome to the Forums of Discussion of the user.
We have looked at your error and found this on their homepage.
http://Rhapsody.custhelp.com/app/answer... l/a_id/626

This may explain the problem you are experiencing.
a setting in your computer on how the Walkman is recognized can also come into play, mainly because the problem is the software is not able to recognize your walkman, even if he can transfer and listen to music from your library without problem.

Please check these settings:
http://www.KB.Sony.com/selfservice/docu... d = C1002235

If this does not resolve your problem, please contact our technical support for deeper troubleshooting.
http://eSupport.Sony.com/us/Perl/suppor... type_id = 69

Tags: Sony Products

Similar Questions

  • Sport clip SDMX24 will not work with rhapsody

    I just bought a sport clip not realizing that he just got out last night. It will not work with rhapsody. My compatibility report of the said titles of subscription devices transfer device is not supported with my version of windows. I have windows 8 (6.2)? If she "Docent" work with rhapsody, for me its useless.

    I don't think that the new Sport Clip is compatible with Rhapsody. If you use (or want to use) this, you must return it and buy a regular pattern of Clip + or Zip.

  • My Sony Walkman nwz-e385 and Walman Sony nwz-s545 will not work with Windows 8? Windows media player is not compatible with Windows 8, or?

    I can't use my Sony players with any of the Windows music applications you offer. How this can be solved? Can I return my phone and fix my old with Windows Vista so that I can use my current MP3 player?

    I just ran a Google search for your devices and came across this for Sony Walkman NWZ-E385 FAQ page:

    http://www.Sony.com.my/support/product/NWZ-E385/FAQ

    By reading the information in there, it seems to me you want to transfer multimedia content from your PC to this device or vice versa, the best way to go is to install Media Go software in the computer and use it to make this work. Here is the link to download Media Go:

    http://MediaGo.Sony.com/enu/features

    You must install this software in the computer, connect the Walkman using connection cables that you have, then using this software, you must transfer music on the device.

    Who help me?

  • problem with the audio walkman NWZ-E463

    I have a walkman nwz - e463.the problem is whenever I play any video or audio, songs or video works normally but there is no sound.can anyone help with this. ? the volume control is also absent.

    • display volume control is missing while the volume may not be enough...
    • I have press the RESET button a hundred times...
    • I entered in TEST MODE and even checked the output audio and everything is ok... There is sound produced by the helmet so I think that the CAP is dirty... but when I exit the TEST MODE and play songs or video... There is no sound

  • Can I use iTunes with my Sony Walkman NWZ-A845

    CCan I connect my Sony Walkman NWZ-A845 iTunes and transfer music to my walkman

    Hello, Alfatom!

    Thank you for joining the communities Support from Apple! Looks like you're wanting to know if you can sync your Walkman to iTunes. That's a big question! The good news is that there is a link on the Sony site that has information and steps for synchronization: How to transfer music from the iTunes software from Apple for the Walkman player using the content transfer software.

    IMPORTANT:

    • If you do not have the latest version of the Content Transfer application already installed on your computer, it may be available on the Support of Sony® Web site (for applicable models). The updated software and the driver for your Sony product are available online.
    • Alternatively, you can install the application from a CD included (if applicable) or a file on your Walkman® player (if any). Check your manual for more information on installing the included software. Information manuals, specifications and warranty for your Sony product is available online.
    • Installation of Content Transfer (Windows version only) requires the Windows Media Player 11 software.
    • It is recommended to use the Apple® iTunes® version 9 or later with the software Content Transfer of version 1.3 or later.

    Follow this procedure to transfer iTunes DRM files Plus® or other files containing not DRM, such as MP3 files, on your portable player using the Apple iTunes software:

    NOTE: A procedure is available to confirm that you try to playback files are DRM-free.

    1. Start the iTunes software.
    2. Connect your player to your computer.
    3. Launch the Content Transfer application if it is not started automatically.
    4. Locate the song in the iTunes software.
    5. Drag and drop the song then in the Content Transfer application.

    See you soon!

  • WALKMAN NWZ-S545 gives error cannot start (error 10) device in the Device Manager (and not driver for this device found)

    Under Xp (sp3), Device Manager gives me an error for a Walkman NWZ-S545.  XP sees it as a MTP device, but it does not start.  The Device Manager will give me 2 error messages: device will not start (code 10) not and no driver not found for this device.  The walkman works very well with my other machines on the LAN XP but naturally one that I run my media (a all my MP3 etc.) is the one that has the error.  All of my PC are almost identical (with the exception of the server, duh).  I changed USB ports, uninstalled/reinstalled drivers, called SONY to dozens of times, nothing works.  Is a service not started that must be, a driver damaged, what?  Thanks for your help in advance.

    Hello

    I suggest you run the fix that is present in the link below then connect the Walkman on the system and see if the problem is resolved.

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers

    http://support.Microsoft.com/kb/943104

    I suggest to uninstall the drivers and firmware for the walkman of the system then download it from the Sony site and install it on the system and check if the problem is resolved.

    http://eSupport.Sony.com/us/Perl/SWU-list.pl?MDL=NWZS545&SelectOS=7#div_pos_94

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Sony Walkman NWZ-E463 "unknown device".

    Sony Walkman NWZ-E463 "one of the USB devices attached to this computer has malfunctioned and windows does not recognize it." It does not appear on my computer, I open Device Manager it shows as an "unknown device", and it does not load. When I use another Walkkman on the computer, it works fine very well. Conflicting drivers because we're a 4 GB model and the other is a 8 GB and require different drivers? I used both successfully in the past, why it suddenly does not work? I tried to uninstall the drivers and nothing seems to work.

    Hi Darmek,

    Thanks for posting your query in the Microsoft Community Forums.

    According to the description, it seems that you are facing problems with device Sony Walkman NWZ - E463 you get an error message "one of the USB devices attached to this computer has malfunctioned and windows does not recognize it". I'll be happy to help you with this problem.

    (1) did you do changes on the computer before this problem?

    Method 1: I suggest you follow the steps to run the Microsoft FIXIT from the links and if it helps.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/

    Diagnose and automatically fix the Windows USB problems

    http://support.Microsoft.com/mats/Windows_USB_diagnostics

    Method 2: If the problem persists, I suggest that you follow the steps in the Sony support link that can help you with the walkman with computer check.

    Connection to a computer

    http://eSupport.Sony.com/docs/portable/NWZE463_E464_E465_E463K_E464K_E463HK_guide/Eng/contents/11/02/05/05.html

    For reference:

    http://eSupport.Sony.com/docs/portable/NWZE463_E464_E465_E463K_E464K_E463HK_guide/Eng/contents/11/index.html

    I hope this helps. Try the above steps and get back to us for assistance. We will be happy to help you.

  • New Sony Walkman NWZ - M464 MM Player installs (to facilitate file transfer) software taskbar on my laptop. . Were wiped out my media files on PC

    Since last week, after installing the software MediaGo integrated into my new Media Player Digital Sony Walkman NWZ-E464 - which was to facilitate the transfer between the camera and the PC - I've known everything, but a transport seamless music and photos.  Allegedly, the software is designed to simplify the process by using just one application to streamline the effort.  However, my pictures, and my music are in chaos due to this element.

    I lost folders with hundreds of photo files in transfers.  Some are found on the Sony; the other disappeared fronm the laptop.  I have no idea why my Flip videos stills are in past in photos on the device files.   I found MP3 files in some of my document files.  It was last week when I thought that carrying the music from my PC to the Sony.  Now, Windows Media Player will not play CD I insert the optical disc; It does not recognize the artist or the 6 following the statement (I'm connected to the internet at the time).  Tear up or burn?  Out of the question.

    After that the unit stopped and stop in the middle of a transport of pictures, and Windows blinking a Code 43 "Windows does not recognize this legacy", I cleared any activity of this kind.  Occasionally my PC screen open these windows (without the trendy Sony) offer me to download codecs.  I searched for what seemed to be executable files (codecs). It turns out that this one was compared to the Sony - exe SRL, I think.  And the other was a JPG file, which could explain why my JPEG photos. have been bailing out.  Anyway, I can't help but wonder why Sony, if he had not the conversion factor to the bottom for the transport of my Windows 7 OS, it does not tell me that this codec SRL? are relevant to a success - if they were still (to 60, it is difficult to keep in touch with tech pace today, and there is a good probability that I don't even know what I'm talking about).

    I'm reluctant to run again - even if fixable - MediaGo after this experience.  I want to simply move the computer to the MP3 stuff.  So my question, I guess, if I uninstall the software from the laptop how down it the Sony?  And will she try to reinstall MediaGo on the PC?  Also it is not late to send it back to Amazon, but where he was baptized already, I doubt I have would be allowed to return.  Is it possible to clear the taskbar of the device?  Then I could manage it as an «old fashioned MP3 player»

    Please forgive me to babble on... and on... I think that I work only on what could have happened while typing on this subject and arrive at the relevant issues to raise awareness in the light of the situation.  I'd certainly appreciate suggestions raised apart from my point of view of neophyte.  Thanks obstinate by this stroke of mouth and all your relevant ideas and advice will be much appreciated.

    Fatima zahra

    Hello Diallo,

    UN-installing MediaGo softwar of the computer that will remove no Walkman.

    If you connect the player after removing taskbar of the computer, it might invite you to reinstall MediaGo again.

    The best place to contact you about the Sony Walkman would be supported from Sony.

    http://MediaGo.Sony.com/enu/support/contact-information

    http://www.Sony.co.in/section/support

  • WALKMAN NWZ-A726

    I got a NWZ-A726 for about 3 years now and have really enjoyed. I had to replace the headphones twice now. The last time was about 2 weeks ago. I replaced the with the same ones who came with them when I bought it new(MDR-EX082) both times. I also ordered a pair of headphones MDR-EX085 to compare the noise and as an extra pair. Now the problem is that the sound quality is not as good, with a pair, as it was before the old buds shorted. I even tried the buds of my wife and my daughter buds and all 4 sets of buds are the same. The bass is not deep at all, in fact, there is little agreement even bass. Then with the volume up when the sound level is trying to he started down. I tried to go back to factory settings and tried the reset button at the back where you will need to use a PIN to push. Has anyone else had this problem? I would just buy a new, but they are discontinued. I've been looking around but can't find one anywhere. Anyone who has ever used and compared with the new NWZ-S545? It has the same low sound quality like the NWZ-A726 older? If man is not an easy solution and the NWZ-S545 can give the same sound quality, I can simply get one of them.

    Thank you for your message.
    For information about repairing and option, you visit our Web site: https://eservice.sony.com/webrma/web/index.do
    The NWZS545 is definitely a notch above your old Walkman NWZ-A726.

  • iTunes 12 sound does not work with ac3 passthrough

    I have an Intel DX79/Xeon 2, CPU 0GHa with a NVidia GTX680 graphics card.

    I use an HDMI output directly to a Denon surround amplifier. Everything had been working well for a few years but recently I reinstalled Windows 8.1 and I found the passage of in surround AC3 stopped working with iTunes.  Movies of the source that I use have 5.1 channels and used to work.  Nothing the silence I fear when "Prefer AC3" is now selected.   The material has not changed - just a re-installation of Windows with the latest version of iTunes 8.1 and NVidia version 359.06.  The installation is completely vanilla flavored outside these two packages being installed.

    So, I added PowerDVD and tested with a couple of BluRay discs.

    PowerDVD works well with AC3 pass by - the problem seems to be limited to iTunes.  Stereo mode in iTunes works fine.  I tried the "Old video card" version iTunes without success and I tried without downgrading the video version card / audio driver for NVidia 344.75 (a version I know that used to work for about a year back) all to nothing does not).  I also tried version 12 iTunes and encountered exactly the same problem. I think that maybe iTunes and the driver NVidia do not play well together.  All the world is this problem?  I tried to contact Apple support, but it generates an error with a hexadecimal error code large enough and said "try again later...". ', Useful suggestions are welcome!

    Hey there,

    I just saw your post - I had the same problem and posted my fixed on a different thread, here: AC3 Passthrough works does not in 10 - bug and workaround windows

    I hope this works for you

  • Unable to sync music from Windows Media Player and Walkman nwz b170

    original title: timing problem

    the Windows media player 11 will not synchronize some of my music from my walkman nwz b170. any ideas?

    Hello

    1 Windows operating system you are using?

    2. with are what kind of files you facing the issue?

    I suggest you to refer to the article and see if it helps:

    Set up a device to sync in Windows Media Player

    http://Windows.Microsoft.com/en-in/Windows7/set-up-a-device-to-sync-in-Windows-Media-Player

    Alternatively, you can check the link for more information:

    Windows Media Player sync: frequently asked questions

    http://Windows.Microsoft.com/en-in/Windows7/Windows-Media-Player-sync-frequently-asked-questions

    Let us know if it helps.

  • How to convert videos with Rhapsody?

    Can someone guide me through the process of conversion of video with Rhapsody? Many have claimed that Rhapsody, while it may take more time, will make video conversion INSTEAD OF to the SMC HELP.

    HOW ARE YOU?

    As someone said in a previous post... can you show me how to love you teach a child of ten years?

    I don't see any options to perform a video conversion on the site of Rapsody.

    Rhapsody will convert the videos only purchased by them, and the converted videos won't work if your membership is current, because it is with the music? I can download a movie in public domain, and then convert it with Rhapsody? Convert a dvd with anyvidconverter, and then deal with Rhapsody? I don't see videos for sale (in electronic form).

    How does this work?

    People ask for help with this EVERYDAY! Can we get REAL assistance to this issue?

    PLEASE?

    With Rhapsody 4 client open, click the file tab in the upper left corner.  Select Add data to my library.

    Check the box Scan for videos in this folder, and then enter the path to your video files.

    If the files are from a DVD, VOB files must first be 'cleaned' by an application like DVD Decrypter.  Of course, these are DVDs in your collection.  Also inexpensive that DVDs are, of course I have a copy of the movies I like.  I myself remember days of movies $ 90 in format VHS-we have come a long way.

    I've personally not played with R4 client and import VOB format yet.  If this does not work, simply download AnyVideoConverter to convert the MPEG2 file or avi for Rhapsody to have a race.  I always ran that from the CMS for most video DVDs without problem.

    Once the files are imported, you just drag and drop to your Sansa then it is connected and available on Rhapsody customer's screen.  Drag the videos.  It is slower than the SMC, of course.  Rhapsody send avi files for playback on the "rocket".

    I hope that this puts you on the right track!

    Oh, and if you mean by your highlight support RealNetworks, good luck with that.  They need a lesson by the folks at SanDisk.

    Bob

  • New and strange problem with Rhapsody to go on my Sansa Fuze

    Have a Fuze with 8GB micro SD 8 GB card inside and use for a long time without any problem with Rhapsody. Recently, I had not synchronized for a long time and got the message to play the tracks of my subscription, I need to sync with Rhapsody. So I don't tell me, no problem, and I do. The synchronization works very well and I get the message Rhapsody, it's reading the tracks on my Sansa and I get the message that it updates the internal memory on my Sansa. Then everything is finished and when I click on the internal or external memory, Rhapsody, I get the message that all is well and she sees all my Sansa great Flickr photos. I even put a couple of new albums of Rhapsody on the SD card in my Sansa. Once again, no problem.

    BUT when I disconnect the Sansa (again once, normal behavior with the green bar on the Sansa screen and the message it refreshes my media), he always says I have to synchronize to play the tracks on my subscription.

    Have tried resetting the sansa, tried the sansa when logged in to rhapsody, but nothing seems to solve this problem of license. How can I fix?   Thanks a lot for your help

    Ah, I leave you with the secret handshake to reset the secure clock.  Normally, this is done in this last step, when you transfer a track to the device.

    Open the client Rhapsody 4 and plug your rocket.

    Now for the tricky part.  Crack the knuckles and fingers ready.  Press and hold the [CTRL] + [SHIFT], then right-click on the "rocket" in the Sources pane.

    There you go.  Select Reset secure clock.

    See if the device is now happy.

    If all else fails, use the Format command on the "rocket", which will erase all media device, and then start over by allowing first and transfer some test tracks.

    My theory is that something is wrong with your secure clock...  Let me know how it goes!

    Bob

  • Sansa Fuze does not work with the Xbox 360?

    I know that the console is capable of playing a MP3 player through it, I could do my job as Creative Zen. I don't understan why it does not work with the "rocket", the interface looks more simple on the surface of things. And I'm sure it doesn't because I don't have a HARD drive for my Xbox, it was working fine before.

    The reson I am, I wanted to know because I wanted to know the other ways of playing my rocket while listening. the kool on my expirimentation thing is I found that the Xbox will charge my rocket when it is off and I can listen at the same time. I also found that my Playstaion 2 will work also in this copacity all-in-on.

    Basically the Auto setting works well with the XBox.  Select settings > USBMode > MTP or MSC.

    With PSG, you can even play content protected by DRM rockets (IE Rhapsody) on Xbox.

  • Cannot use fuse + with Rhapsody

    I bought the fuse + this winter with my Rhapsody subscription and it worked for the most part although I can't stand the touch screen. When you try to move to the left or to the right, he wants to "shimmy".

    Sham-wow, martini, bikini. Now the thing has just left for the second time, in the middle of the road and track the license problem. Here is the message error after I have authorized, re-authorized and attempted to update track licenses...

    Report compatibility device for Sansa Fuze +:
    This PC reports that it is running "Microsoft Windows 7, 32 - bit"
     
    This device is optimized Rhapsody (RhapPFS)
    This device supports the management of digital rights Windows Media (WMDRM)
    This device supports the communication protocol 'WMDM_MTP '.
    MTP stands for Media Transfer Protocol.
    This device should be compatible with the first Rhapsody or Rhapsody first Plus subscriptions as it is currently configured.
     
    This device is allowed to the current user ' _.
    _ has a subscription to Rhapsody first or first Rhapsody Plus.
    Depending on configuration, this device should work with first Rhapsody or Rhapsody first more subscriptions.
    Rhapsody subscription first Rhapsody or Rhapsody first Plus users can transfer Rhapsody secure content to their authorized devices.
     
    You should be able to transfer securities from subscription to this device.
    You should be able to transfer the securities purchased or imported for this device.
     
    This unit must have updated track licenses.
    Click on the button "update track Licenses" below.
     
    Secure internal clock of the camera is updated.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.
    Cannot synchronize licenses of track on the device. Error codes: 0x1, 0 x 80030002.

    There was a bug fixed with rhapsody in the latest firmware. format the device by using the settings menu, upgrade to the latest firmware using the post at the top of this map and reload your content.

Maybe you are looking for