Want 4500: by default, Envy 4500 brilliant greeting card

When I change to plain paper media, it resets to the brilliant greeting card. I have to do this every time I print something.

Welcome to the HP community @jwilson06614,

I read about how print settings return to printing on glossy greeting card, when printing to your craving for 4500 on Windows 10. I wanted to reach out to try to help you with my own suggestions in this case.

I think that maybe the print settings are only changed for a single print job. See this link and make sure that you change the printing parameters for all print jobs: change the settings for printing (Windows 10)

If the parameters have always come back, try to run the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please include these results in your answer to me.

If the problem persists, uninstall the printer, restart the PC and then run the Installation Wizard for Windows HP printer to reinstall the appropriate driver and software.

Now try to print, and the problem should be solved! Please let me know the results.

Testify of my answer by hitting the thumbs to the top slot

Click on the button "Accept as Solution" if I helped you reach a solution.

Thank you

Tags: HP Printers

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