Want to Phoenix 810qe: SSD cache fails on desire 810qe

A few weeks ago I noticed a problem (probably unrelated) which led me to look at the system event logs and I was surprised to see that I was getting all them complain about a bad block on a "hard drive" I didn't know, I had three or four errors a minute.  A little poking around revealed that it was the machine provided with 16 GB mSATA SSD cache.  Apart from the log messages, the computer seems to work very well, so I put off to worry about this.  Now, with the end of my warranty approaching, I decided to call and see if I could get a replacement.  (I'm now up to eight messages per minute).

After a few long and frustrating calls, I finally got someone to direct me to the good test to run, who immediately said "Test failed.  Recommended replacement car. »

Unfortunately, they are not ready to send me a replacement, and I'm not ready to wipe my machine and send it to them to play with for a few weeks, I'm looking for other solutions.

My questions are

  1. Do I need to worry about this?  It is a cache, so, theoretically, if it fails, it could simply not give me the performance boost, but it won't actually hurt anything.  But what I saw on the web implies that there are two ways that SSD hiding can be configured ("enhanced" and "expanded") and one of them may cause corruption if it fails.  The support guy I spoke had no idea.
  2. How is it difficult to replace the SSD drive with a new one?  They don't seem to be very expensive, and looking inside the box, he's not physically difficult to replace.  But I suspect that there's more involved in the passage.
  3. If not, can I disable the cache and get him out?

Any help will be appreciated.

Evan

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Just in case someone comes to this page with a similar problem...

After another telephone conversation with a supervisor, HP agreed to send a part... purpose of replacement only if they could schedule a technician to come to my house to install it.  For free.  I agreed.  The tech came out yesterday morning, challenge a screw, jumped from the old disk, jumped into the other in screw them and started the machine.  Everything worked.  No software at all.  It's all plug-and-play.  They sent me a disc identical to that which failed (16GB), but he expressed the view that it would be putting end to a larger.

It turns out that the machine uses no hardware caching, but rather the software called ExpressCache, where my confusion of not being able to determine what mode of caching (material) that he used.  This software manufacturer said that it "maintains safe and the integrity of all data in case of failure SSD or kidnapping, as well as unclean judgments resulting from power outages.  And that seems to be the case, at least in terms of pulling on a production car and its replacement by a new.

Tags: HP Desktops

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