wanting to upgrade ram in my compaq presario sr1220nx desktop computer, but mixes information

I have difficulties to obtain the correct information in the upgrade of ram in my sr1220nx. I currently have 512 MB in a slot and nothing in the other. Is gone to typical products, they said that I can put a maximum of 2 GB (1 GB in each slot). A lot of sites on the net say the same thing. (used their progam Configurator) I downloaded crucial.com scanner who has also verified maximum capacity of 2 GB. I was going to order 2 GB pny brand on amazon.com, but before I did I contacted technical support at the pny site and it said that my computer may not contain total 1 gb (512 in the two slots) he sent me care off hp.com site that has verified this info. I'm a bit at a loss. Thanks for any help. Message attached:

http://www3.PNY.com/512MB-PC2700-DDR-DIMM-desktop-computer-memory-P1755C30.aspx

Please contact the Technical Support. No, unfortunately, it's the incorrect memory and sizes. Here are the specs of your system:

http://bizsupport1.Austin.HP.com/bizsupport/TechSupport/document.jsp?objectID=c00234202&lang=en&cc=u...

You can only use the PC-2700 (333 mhz) memory, and you can improve only 1 GB (two 512 MB modules). Chances are that you have currently two modules of 256 MB in the system, so you can install both of them and you will hit the max, the system can manage:

Hey, Dan:

I use Patriot memory all the time. It should be of low density. Low density is the only way to go.

Paul

Tags: HP Desktops

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