Watch does not illuminate

My watch has been works well, but this morning it is quite dead. I had it on the charger for 3 hours and I can't seem to turn on

Hi Wilma

When you reload your watch, check that:

  • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

  • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
  • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
    • Some docks of watch, brackets, cases or protectors might hinder it.
  • You use a real Apple magnetic Charging Cable or a certified Apple module magnetic charge.
  • If you reload your watch by plugging into a power outlet:
    • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
    • Try to use different maps of the following:
      • The real Apple USB Power Adapter that came with the watch, or;
      • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
      • A third-party certified 5W (MFi) Apple USB power adapter.
  • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).
  • If your battery is very low, you may need to wait a few minutes for the green lightning appear (confirming that the charge has started).

In normal operation, the load should take only up to about 2.5 hours.

More information:

Check your battery and load your Apple Watch - Apple Support

Tags: Apple Watch

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