Watch OS 2.1 failure update - Apple Watch stuck in recovery mode

Todat I upgraded my Apple Watch from my iPhone 6 Plus (running iOS 9.2) to watch OS 2.1.

Somehow, the software was discontinued due to a fallout in wifi. This caused the Apple Watch running in a mode where I see a big "!" followed text "www.apple.com/help/watch".

On the hyperkink above, I tried the fix ' hold the Crown + home to restart button ", but nothing works. Then, I contacted Apple customer service by phone such as recommended. They told me that I have to send the Apple Watch in to Apple to fix the problem, as the watch is stuck in a mode called 'Recovery Mode' which can fix only Apple product support. I'm in the hold of how this can happen! Apple you cannot be serious about this! In addition, they said they were not sure if I had to pay for the repair, even if the watch is 6 months.

I demand a serious response from Apple on this issue as soon as poosible as is below you standards!

Kind regards

Poul

Hello

It is a community of support based on the user - Apple does not formally provide technical support here.

You have followed the correct steps to solve the problem that has arisen.

I'm afraid that no one here can tell you what that Apple will decide (and it is not allowed here to speculate).

Your best solution is to continue to submit your watch for the service by Apple.

Tags: Apple Watch

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